SE Asia SDR: AI-Driven Prospecting & Growth

Dynatrace LLC

Singapore

Hybrid

SGD 48,000 - 72,000

Full time

14 days+

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Job summary

Dynatrace is seeking an engaging Senior Sales Development Representative (SDR) to join our Singapore office with a SEA remit, focusing on Indonesia. You will be the first touchpoint for future customers, collaborating with marketing and Account Executives to qualify opportunities and drive outbound outreach.

In this role you will qualify leads, profile accounts, run outbound programs, and contribute to events and promotions.

Qualifications

2+ years of customer-facing experience.
University degree is required.
Fluency in Bahasa.
Experience using Salesforce or similar CRM.
Strong customer service and relationship-building.
Ability to learn and apply emerging technologies including AI.
Able to work independently and in a team.
Excellent time management and prioritization.

Responsibilities

Qualify leads and prospects based on defined criteria, profile accounts and drive outbound prospecting.
Develop understanding of accounts' business issues and related information.
Execute database and telemarketing programs to increase attendance at events and promotions.
Attend weekly territory forecast meetings and update on progress.
Provide feedback to marketing on lead quality from programs.
Utilize data and AI-powered solutions to research accounts and drive pipeline.
Translate insights into meaningful customer conversations and revenue opportunities.