School of Product Management - Accelerator Mentor

Udacity; Singapore; On-site; SGD 60,000 - 100,000; Part time

Benefits offered by this job

Work from home

Global community exposure

Stay updated with new tech

Job summary

Udacity seeks an Accelerator Mentor to support learners in their Nanodegree journey. This remote, part-time role involves guiding students, answering content questions, and helping organize webinars and community activities.

Ideal candidates have 4+ years of relevant experience, strong English skills, and the ability to engage learners through discussions and events. Udacity emphasizes inclusive, student-first support and global collaboration.

Qualifications

• Fluency in English, both written and spoken.
• 4+ years of working experience related to above skillsets.
• Technical competence across product analysis, growth loops, and monetization strategies.
• Experience teaching technical concepts and public speaking is a plus.
• Graduate from a Udacity Nanodegree program is an added plus.
• Ability to conduct webinars and organize technical talks.

Responsibilities

• Provide technical support for students daily via online community forum.
• Answer questions around course content and facilitate content for learners.
• Organize community activities such as webinars, quizzes, and challenges.
• Share articles and resources to enrich learners' personal and professional growth.
• Attend regular online meetings with Udacity representatives via Zoom or forum.
• Be responsive in discussions and encourage engagement through events.

Skills

Product Analysis

Growth Loops

Growth Strategy

AB Testing

Funnel Analytics

Cohort Analysis

Retention Tactics

LTV Optimization

Pricing Strategy

Persona Development

UX Optimization

Journey Mapping

Channel Strategy

Data-Driven Decisions

Job description

School of Product Management - Accelerator Mentor

Remote

About Us

Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

Position Overview

Accelerator mentor are industry professionals who provide world‑class technical support to our learners in their Nanodegree journey. All our session leads are handpicked through a rigorous selection process so that we can truly be #studentfirst.

Required skills/qualifications

• Fluency in English both written and spoken
• 4+ years of working experience related to the below skillsets
• Technical competence: Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making.
• Graduate from a Udacity Nanodegree Program is an added plus
• Experience teaching technical concepts and public speaking
• Experience organizing technical talks, or webinars
• Positive character, trusted by the students, creating emotional ties in the group
• Existing tech network and experience in technical conversations & discussions
• Flexibility at current job to take this challenge part‑time as an external contractor

Responsibilities

• Provide technical support for students daily over an online community forum
• Answer questions around course content over the forum and facilitate content for students who get stuck in learning
• Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars, technical quizzes, technical challenges, etc)
• Share interesting extracurricular information over its dedicated categories, such as content‑related news articles and useful resources to enrich the personal and professional aspects of the community
• Attend regular online meetings/ office hours with Udacity representatives through Zoom, the online forum, or other media if needed.
• Be responsive over close groups and discussions with Udacity representatives
• Encourage engagement through discussions, webinars, and technical activities.
• Redirect learners to appropriate support channels and escape issues to the Mentor Operations team when needed.

Benefits

• Earn additional income working from the comfort of your own home
• Contribute to a vibrant, international student community
• Stay updated with the latest in cutting‑edge technologies

Compensation at Udacity, an Accenture company, varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local law, Udacity, an Accenture company, will provide a reasonable range of compensation.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Udacity, an Accenture company, is an EEO and affirmative action employer of veterans/Individuals with Disabilities, and is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

Udacity's Values

Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist