School ICT Lead & Tech Support Specialist

WSH Experts Pte Ltd; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

WSH Experts Pte Ltd in Singapore is seeking an ICT support specialist to manage devices, provide user help, and support school ICT needs during lessons and events.

You will coordinate with the HOD ICT and Desktop Engineers, assist with audiovisual setups, and deliver training on Microsoft and Google tools to students and staff. The role also covers ALP equipment handling and production of audio/video when required.

Responsibilities

• Provide management of ICT devices, equipment, peripherals, and gadgets under the purview of the ICT department.
• Provide technical and applications support for users.
• Maintain and handle school shared ICT devices; deliver and set up ICT devices and resources at requested rooms or areas.
• Assist school leaders, management, and teachers with ICT-related tasks.
• Support and report to the HOD ICT, Subject Head ICT, and ICT Manager.
• Support and work in tandem with Desktop Engineers deployed in schools.
• Assist in audio, projector, and notebook setup during school programmes and events.
• Assist in audio and video production when necessary.
• Provide technical support during school hours for non-SSOE devices and ALP equipment/resources; include testing, counting, reviewing, disposal/purchase recommendations.
• Conduct Digital Literacy and Technological Skills lessons covering Microsoft and Google applications, as well as ICT-related training for students.

Job description

WSH Experts Pte Ltd in Singapore is seeking an ICT support specialist to manage devices, provide user help, and support school ICT needs during lessons and events.

You will coordinate with the HOD ICT and Desktop Engineers, assist with audiovisual setups, and deliver training on Microsoft and Google tools to students and staff. The role also covers ALP equipment handling and production of audio/video when required.