School Front Desk & Admin Support Officer

Sunnyhill Ace; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Sunnyhill Ace is seeking an Admin Support Officer to join the General Office team in Singapore. You will handle frontline counter operations, respond to inquiries, and support daily administrative tasks for students, parents, staff, and external stakeholders.

Key responsibilities include receiving calls and emails, basic first aid, mail and logistics management, and upkeep of records and data entry. Fluency in English and Mandarin is required; GCE N Level or equivalent is the minimum education

Qualifications

• Front desk and counter handling experience.
• Bilingual ability in English and Mandarin for multilingual queries.
• Proficiency in Word and Excel.
• First Aid certification preferred.

Responsibilities

• Attending to phone calls, emails, and walk-in inquiries from students, parents, staff, and external stakeholders.
• Administering basic first aid to injured or unwell students and maintaining a medical logbook.
• Managing incoming and outgoing mail and assisting with receipt, sorting, and distribution of school goods.
• Tracking lost-and-found items, updating files, and handling ad-hoc data entry and simple workflows.

Skills

Front desk experience

Bilingual English/Mandarin

MS Office

First Aid

Customer service mindset

Education

GCE 'N' Level or equivalent

Tools

MS Office (Word, Excel)

Job description

Sunnyhill Ace is seeking an Admin Support Officer to join the General Office team in Singapore. You will handle frontline counter operations, respond to inquiries, and support daily administrative tasks for students, parents, staff, and external stakeholders.

Key responsibilities include receiving calls and emails, basic first aid, mail and logistics management, and upkeep of records and data entry. Fluency in English and Mandarin is required; GCE N Level or equivalent is the minimum education