Salesforce Business Analyst (ScrumMaster + SF Admin CRT101 certified)

Accenture; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global professional services company is seeking a Business Analyst with Salesforce expertise to engage stakeholders and guide implementations. This role requires at least two years of experience in Agile projects and a relevant diploma. The successful candidate will document insights, collaborate with developers, and leverage Salesforce capabilities to drive projects forward in a dynamic consulting environment.

Benefits

Comprehensive training programs

Opportunities for specialized skills development

Qualifications

• At least two (2) years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Administrator Exam (CRT101) certification.

Responsibilities

• Apply knowledge of Salesforce capabilities to guide implementations.
• Engage stakeholders and document insights.
• Collaborate with developers to define specifications.

Skills

Salesforce capabilities

Engagement with stakeholders

Agile project involvement

Documentation skills

Education

Diploma

Salesforce Certified Business Analyst

Job description

Overview

The Group
The Accenture Salesforce Business Group (SFBG) is THE trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Powered by our world-class global delivery, our obsession with industry-led innovation is balanced with data-driven results, solving our clients' most complex problems. The strength of the SFBG lies in the deep expertise of our people across our businesses - Strategy and Consulting, Technology and Operations services and Accenture Song. Our strong, vibrant Salesforce community attracts and retains the best talent, who help clients build future-ready businesses and unlock significant value.

Salesforce solutions and offerings

1. B2B Sales Solutions
2. Salesforce Industry Solutions
3. Accenture + MuleSoft
4. Clarifying the clutter
5. Reimagine services
6. Salesforce sustainability
7. Accenture + Tableau

Responsibilities

• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Engage stakeholders and end-users to grasp needs, issues, and desired outcomes. Document insights in concise reports, preparing business use cases, scope, and functional requirements.
• Collaborate with developers and architects to define technical and functional specifications for new systems or enhancements. Develop user stories and process flows to visualize solutions.
• Communicate technical constraints to users and seek alternative solutions collaboratively.

Critical Success Factors

• Diploma, with at least two (2) years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Optional

• Prior experience in Omniscript/Omnistudio

Training and growth

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You\'ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

About Accenture

Accenture is a leading global professional services company that helps the world\'s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world\'s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:
1) Technology
2) Strategy & Consulting
3) Interactive
4) Operations
As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009. With more than 500,000 employees worldwide-in 200 cities across 51 countries-Accenture also operates more than 100 "innovation hubs," developing solutions for cloud, finance, and other industries.

About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people\'s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We\'re proud to be consistently recognized as one of the World\'s Best Workplaces.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.