Salesforce Business Analyst

Cognizant; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology consulting firm in Singapore is seeking an experienced Business Analyst/Scrum Master with at least 5 years of experience in IT-related roles. You will analyze business processes, lead scrum teams, and drive the implementation of Salesforce solutions. Ideal candidates will have Agile experience and Salesforce certifications. This position offers the chance to work in a dynamic environment focused on innovative solutions.

Qualifications

• Minimum of 5 years of experience required.
• 3 years’ experience as Business Analyst, Scrum Master, or Product Owner in Agile projects.
• Salesforce Certified Business Analyst preferred.

Responsibilities

• Analyze and design business processes and systems.
• Lead the scrum team and manage product backlog.
• Drive the implementation of Salesforce solutions.

Skills

Agile Methodologies

Salesforce Implementation

Business Requirements Analysis

Scrum Ceremonies

User Story Grooming

Education

IT related tertiary education

Tools

Salesforce

Job description

Responsibilities

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Qualifications

• Min 5 years\' experience required, IT related tertiary education.
• 3 years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed
• Experience in full software / product development life cycles sing Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.