Sales Support Executive

RN CARE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services company in Singapore is seeking an Operations Associate to manage client documentation and support onboarding processes. The ideal candidate should have at least 1 year of experience in documentation management or customer support in the financial industry. This role requires strong attention to detail and excellent communication skills. Competitive compensation and a supportive working environment are offered.

Qualifications

• Minimum Nitec and above.
• Minimum 1 year of working experience in operations/documentation management/customer support in financial or payment industry.

Responsibilities

• In charge of reviewing and verifying all the client documents to ensure accuracy and compliance.
• Assist clients in gathering and completing required documentation for onboarding and compliance.
• Support submitted documentation and ensure issues are solved in a timely manner.
• Act as the main point of contact for clients regarding documentation-related issues.
• Work closely with cross-function team members for a smooth onboarding experience.
• Maintain and update client records and documentation according to company policies.
• Prepare client reports and operational updates.
• Provide administrative support to the operations team.

Education

Nitec

Job description

Responsibilities

• In charge of reviewing and verifying all the client documents to ensure accuracy and compliance with the company policies and regulatory requirements before submitting to the Compliance Department
• In charge of collaboration with manager to assist the clients in gathering and completing required documentation for onboarding and compliance purposes.
• In charge of supporting the submitted documentation and ensure the issues is solved in a timely deadline.
• Responsible to be acting as the main point of contact for clients regard to documentation-related issues and provide guidance as and when needed
• Work closely with the cross function team members to ensure smoothly onboarding experience for clients.
• In charge of maintaining and updating of clients records and documentation in accordance with company policies.
• In charge of preparing clients reports and operational updates.
• Provide administrative support to the operations team

Requirement

• Min Nitec and above
• Min 1 year of working experience in operations / documentation management/ customer support in financial or payment industry

To submit your application, please apply online to [e-mail] or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900