Sales Support & Customer Care Specialist

5G-Starlink Pte.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

Based in Singapore, 5G-Starlink Pte. seeks a Customer Support Assistant Executive to work closely with the Sales team, manage customer inquiries, and ensure smooth follow-ups on complaints.

The role includes data entry of sales metrics and providing routine administrative support, including quotations, samples, and payment monitoring. Ideal candidates hold a diploma or degree with customer service experience, are a team player, proactive, and proficient in Excel with strong interpersonal

Qualifications

• Diploma / Degree in any field with the relevant customer service experience.
• Strong Excel skills and data entry accuracy.
• Good interpersonal and communication abilities required.

Responsibilities

• Works closely with the Sales team to provide support and assist sales activities.
• Manages a group of customers and answers customer questions.
• Handles complaints and coordinates follow-up actions with customers.
• Performs data entry for sales figures, metrics, and key data.
• Provides administrative support including quotations, samples, and payment monitoring.

Skills

Microsoft Excel

Communication skills

Teamwork

Education

Diploma or Degree

Job description

Based in Singapore, 5G-Starlink Pte. seeks a Customer Support Assistant Executive to work closely with the Sales team, manage customer inquiries, and ensure smooth follow-ups on complaints.

The role includes data entry of sales metrics and providing routine administrative support, including quotations, samples, and payment monitoring. Ideal candidates hold a diploma or degree with customer service experience, are a team player, proactive, and proficient in Excel with strong interpersonal