Sales Support Coordinator / Customer Service

Wiselink Technology Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Wiselink Technology Pte Ltd is seeking a detail-oriented Logistics/Customer Support Associate to handle order processing, shipping coordination, and document preparation. You will liaise with customers and suppliers, assist with quotations, and help close sales. Candidates should have at least 2 years of experience, a Diploma, and be proficient with MS Office.

5 days work week; on-site role in Singapore. Knowledge of MS Office and customer service is essential for daily duties.

Qualifications

• Diploma required.
• At least 2 years of working experience.
• Computer literate - MS Office

Responsibilities

• Responsible for processing customer orders and providing day-to-day customer support.
• Coordinate shipping arrangements with customers, forwarders, or respective service providers.
• Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.
• Attend to customers' inquiries and requests.
• Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.
• Support sales team with the creation of quotation to customers.
• Interact with customers to close sales.

Skills

Customer service

MS Office

Education

Diploma

Job description

Responsibilities

Responsible for processing customer orders and providing day-to-day customer support.

Coordinate shipping arrangements with customers, forwarders, or respective service providers.

Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.

Attend to customers' inquiries and requests.

Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.

Support sales team with the creation of quotation to customers.

Interact with customers to close sales.

Qualifications

Candidate must possess at least a Diploma

At least 2 years of working experience

Computer literate - ability to adapt to MS office, other software quickly

5 days work week