Sales Support & Administrative Executive

Integrated Packaging Solutions; Singapore; On-site; SGD 28,000 - 48,000; Full time

Job summary

Integrated Packaging Solutions in Singapore is seeking a responsible and organised individual to support our sales and administrative operations across our carton box manufacturing and fulfilment centre businesses. You will handle customer enquiries, prepare quotations, process orders, coordinate with production and arrange deliveries.

This role demands good communication, basic IT skills, and the ability to multitask both independently and as part of a team.

Qualifications

• Experience in sales support or administrative roles preferred.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and basic IT skills.

Responsibilities

• Handle customer enquiries via WhatsApp and other channels.
• Prepare quotations, follow up with customers, assist in closing sales.
• Process confirmed orders and coordinate with production for timely completion.
• Follow up on order progress and arrange deliveries.
• Assist with daily administrative duties and documentation.
• Support order processing and coordination.
• Assist with general operational and administrative tasks as required.

Skills

Customer service

Sales support

Administrative support

Communication

Multitasking

MS Office

Excel

Tools

MS Office

Excel

Job description

About the role

We are looking for a responsible and organised individual to support our sales and administrative operations across our carton box manufacturing and fulfilment centre businesses. The role involves handling customer enquiries, preparing quotations, processing orders, coordinating with production and arranging deliveries, as well as assisting with general administrative duties at the fulfilment centre.

Key responsibilities

• Handle customer enquiries via WhatsApp and other communication channels.
• Prepare quotations, follow up with customers and assist in closing sales.
• Process confirmed orders and coordinate with the production team to ensure timely completion.
• Follow up on order progress and arrange deliveries.
• Assist with daily administrative duties and documentation.
• Support order processing and coordination.
• Assist with general operational and administrative tasks as required.

About you

• Prior experience in sales support, customer service or administrative roles is preferred.
• Good communication and interpersonal skills.
• Basic computer skills and familiarity with Microsoft Office / Excel.
• Organised, responsible and able to multitask.
• Able to work independently and as part of a team.
• Willing to learn and take on different responsibilities.