SALES SUPERVISOR

SUNRAISE PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

SUNRAISE PTE. LTD. is seeking a proactive Sales Supervisor to coordinate the day-to-day activities of the sales team and ensure targets are met.

You will work closely with store, general, and production managers to align customer needs with product offerings. The role emphasizes leadership, effective communication, and strategic planning to enhance brand visibility and drive growth across various retail channels.

Qualifications

• Bachelor’s degree in a business field with emphasis on marketing.
• Proven work experience in marketing and achieving targets.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise sales team activities, including product activations.
• Recruit, train, and retain a competent sales team.
• Provide sales and customer reports to top management.
• Prepare sales presentations and tools.
• Maintain client communications and feedback.
• Develop sales strategies to build brand visibility.
• Monitor performance and identify market trends.
• Ensure proper merchandizing in malls and stores.

Skills

Sales leadership

Communication skills

Target achievement

Negotiation/closing deals

Customer relationship management

Team motivation

Market trends analysis

Time management

Availability for opening hours

Education

Bachelor’s degree in marketing or related field

Job description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).