SALES SUPERVISOR

PRIME MANPOWER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 42,000 - 61,000; Full time

Job summary

Prime Manpower Solutions Pte. Ltd. in Singapore is seeking a focused Retail Supervisor to oversee daily sales operations and ensure a smooth retail workflow. You will lead a team, deliver excellent customer service, and help drive sales performance.

The role involves monitoring stock, maintaining proper product displays and pricing, preparing sales reports, and coordinating promotions with management. Strong leadership and a customer-focused mindset are essential to succeed in this position.

Qualifications

• Experience supervising retail sales operations.
• Strong customer service and sales skills.
• Ability to guide and train staff.
• Excellent product knowledge and upselling skills.
• Experience handling customer complaints.
• Stock level monitoring and replenishment.
• Knowledge of visual merchandising and pricing.
• Proficient in sales reporting and record-keeping.
• Ability to coordinate promotions and store initiatives.
• Adherence to company policies and service standards.

Responsibilities

• Supervise daily sales operations and ensure smooth running of retail activities.
• Monitor sales performance and assist in achieving sales targets.
• Guide and supervise sales staff in customer service and sales activities.
• Assist customers with product enquiries, recommendations and complaints.
• Monitor stock levels and coordinate stock replenishment when necessary.
• Ensure proper product display, pricing and store presentation.
• Prepare sales reports and maintain accurate sales records.
• Coordinate with management on sales strategies, promotions and operational improvements.
• Ensure compliance with company policies, service standards and operational procedures.
• Assist in staff scheduling, training and daily work allocation.

Job description

1. Supervise daily sales operations and ensure smooth running of retail activities.

2. Monitor sales performance and assist in achieving sales targets.

3. Guide and supervise sales staff in customer service and sales activities.

4. Assist customers with product enquiries, recommendations and complaints.

5. Monitor stock levels and coordinate stock replenishment when necessary.

6. Ensure proper product display, pricing and store presentation.

7. Prepare sales reports and maintain accurate sales records.

8. Coordinate with management on sales strategies, promotions and operational improvements.

9. Ensure compliance with company policies, service standards and operational procedures.

10. Assist in staff scheduling, training and daily work allocation.