Sales Operations Manager (Singapore)

Figma; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Figma is seeking an experienced Sales Operations Manager to partner with our APAC Sales team across subregions and segments. The role focuses on scaling revenue through AI-enabled forecasting, reporting, and operational insights, while partnering with regional leaders across multiple markets. This hybrid role is based in Singapore.

You will own dashboards, data quality, and regional quota decisions, supporting Sales and Finance with actionable analytics and strategic recommendations.

Qualifications

• 7+ years of sales operations experience in SaaS or fast-growing environments.
• Proven ability to leverage AI to speed forecasting, reporting, and pipeline analysis.
• Experience supporting sales teams across multiple markets/regions with strong cross-cultural adaptability.
• Strong analytical/technical skills with Salesforce, BI tools, and advanced spreadsheet models.
• Collaborative style with excellent communication; translate analysis into clear leadership-ready insights.

Responsibilities

• Drive forecasting, reporting, and pipeline analysis to speed insights for leadership.
• Lead regional operating activities including quota decisions and escalations to deliver actionable insights.
• Support forecasting meetings with trends, risks, and opportunities for Sales Leadership.
• Own performance dashboards, data quality, and CRM cleanliness across APAC.
• Lead MBR/QBR reviews and drive follow-up actions across subregions.

Skills

Sales operations

AI in sales

Cross-cultural

Salesforce

BI tools

Executive presentation

Tools

Salesforce

Power BI

Excel

Sigma

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life - whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.

This role will be operating out of our Singapore hub on a hybrid basis.

What you\'ll do at Figma:

• Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis - improving speed and accuracy of insights for leadership
• Champion AI adoption within the regional Sales team through best practices, workflows, and enablement
• Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones
• Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance
• Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership
• Recommend org design, headcount, book of business carving, and quota decisions across the region
• Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions
• Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted

We\'d love to hear from you if you have:

• 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge
• Proven ability to use AI to improve the speed, accuracy, and scale of sales ops work
• Experience supporting sales teams across multiple markets/regions with strong cross-cultural, cross-timezone flexibility
• Strong analytical/technical skills, with proven expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and exec presentations
• Collaborative style and excellent communication skills, able to translate analysis into clear insights and deliver succinct presentations to senior leadership

While it’s not required, it’s an added plus if you also have:

• Advanced analytics skills with expertise in BI visualization tools (specifically Sigma) and working SQL fluency
• Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls (e.g., Clay) to keep CRM coverage current

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.