Inside Sales Representative (Singapore)

Triwill Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Figma in Singapore is seeking an Inside Sales Representative to help our existing customers scale while handling requests and closing deals from a large book of accounts. You’ll build knowledge across our product platform and internal sales processes while partnering with Support, Billing, and Marketing.

This full-time role from our Singapore hub offers clear career progression toward Senior Inside Sales Rep and AE roles in a fast-growing Tech SaaS environment.

Qualifications

• Desire to build career in Sales and grow into Senior Inside Sales Rep and AE roles.
• Strong organizational and time-management abilities and prioritization skills.
• Ability to learn new products, processes, and policies quickly.
• Inherent curiosity and adaptability with high motivation to over-achieve.
• Proven ability to start tasks independently and adapt to feedback.

Responsibilities

• Communicate with existing customer accounts about Figma’s platform and pricing.
• Close inbound sales requests for expanding subscriptions and upgrading to Enterprise.
• Manage inbound billing requests and renewals.
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Collaborate with Sales, Support, Billing, and Marketing.

Skills

Sales mindset

Organization

Technical aptitude

Learning agility

Proactivity

B2B SaaS experience

Customer-facing experience

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. Ultimately, this experience will help you serve customers efficiently and support your own career development in Tech SaaS Sales.

This is a full time role that will be held from our Singapore hub.

What you'll do at Figma:

• Communicate with existing customer accounts about Figma’s platform and pricing
• Close inbound sales requests for expanding subscription (Adding products and licenses to existing account, upgrading to Enterprise Plan)
• Manage inbound billing requests, such as processing renewals and changing payment term/method
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Collaborate closely with cross functional partners like Sales, Support, Billing, and Marketing

We’d love to hear from you if you have:

• Desire to build career in Sales - ultimately working towards Senior Inside Sales Rep and AE roles at Figma
• Proficient organizational and time-management abilities, and proven track record of prioritizing by urgency/impact of tasks
• Strong technical aptitude with ability to learn new products, processes, and policies as we go
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
• Proven ability to initiate tasks independently and adapt swiftly to feedback

While it’s not required, it’s an added plus if you also have:

• B2B SaaS experience
• Customer-facing Sales/Support experience

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.