Sales Operations Leader: Drive KPIs & Process Excellence

World Wide Technology, Inc.; Singapore; On-site; SGD 100,000 - 180,000; Full time

Benefits offered by this job

Health and Wellbeing: Health Insurance

Employee Assistance Program

Wellness program

Profit Sharing

Life and Disability Insurance

Tuition Reimbursement

Job summary

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider seeking a Manager of Sales Operations in Singapore. You will lead a team handling quotes, customer orders, and related processes to meet performance goals.

Strong people leadership, data-driven decision-making, and cross-functional collaboration are essential. The role emphasizes developing compensation plans, conducting annual assessments, and driving productivity and operational excellence within

Qualifications

• Bachelor's degree in Business, Finance, or related field or equivalent.
• 5+ years of experience in sales operations with leadership.
• Experience in managing operational processes and driving performance.

Responsibilities

• Lead and manage a team executing daily operational tasks and customer requirements.
• Provide training, coaching, and mentoring to team members.
• Develop compensation plans and conduct annual employee assessments.
• Oversee day-to-day operations including quotes and orders; drive efficiency and accuracy.
• Monitor performance metrics and drive process improvements across the team.

Skills

Leadership

Team management

Problem-solving

Communication

Education

Bachelor's degree in Business/Finance

Tools

CRM systems

Data tools

Microsoft Office

Job description

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider seeking a Manager of Sales Operations in Singapore. You will lead a team handling quotes, customer orders, and related processes to meet performance goals.

Strong people leadership, data-driven decision-making, and cross-functional collaboration are essential. The role emphasizes developing compensation plans, conducting annual assessments, and driving productivity and operational excellence within