Sales Operations & Documentation Specialist

JMS Singapore Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

JMS Singapore Pte Ltd invites applications for a Sales Administration role in Singapore. You will perform data entry for sales orders, prepare related documentation, and respond to customer enquiries regarding orders and delivery.

You will coordinate with production planning and other departments to resolve delivery issues and support on complaints and credit matters. The role also involves preparing sales materials, sending documents, and handling general administrative duties as needed.

Qualifications

• Minimum Diploma or Degree in Business Administration, Supply Chain, International Business or a related field.
• Preferably 2 to 4 years of relevant experience in sales administration, order management or documentation support.
• Experience with Oracle ERP or similar systems will be an advantage.
• Proficient in Microsoft Office, especially Excel, Word and Outlook.

Responsibilities

• Perform data entry for sales order processing of products and equipment.
• Prepare sales related documentation & reports.
• Handle customer enquiries and correspondences on order enquiries and delivery.
• Liaise with various departments on production planning and delivery issues.
• General customer support on complaints, technical product & letter of credit matters.
• Prepare and arrange sending of sales documents, promotion materials & samples.
• General administrative duties as and when required.

Skills

Data entry

Sales administration

Order management

Documentation support

Excel

Word

Outlook

Education

Diploma or Degree in Business Administration, Supply Chain, International Business or related field

Tools

Oracle ERP

Microsoft Office

Job description

JMS Singapore Pte Ltd invites applications for a Sales Administration role in Singapore. You will perform data entry for sales orders, prepare related documentation, and respond to customer enquiries regarding orders and delivery.

You will coordinate with production planning and other departments to resolve delivery issues and support on complaints and credit matters. The role also involves preparing sales materials, sending documents, and handling general administrative duties as needed.