Sales Operations & Customer Account Executive (Automotive)

ADECCO PERSONNEL PTE LTD; Singapore; Hybrid; SGD 45,000 - 54,000; Full time

Job summary

Adecco Personnel Pte Ltd is seeking a Sales & Order Management Executive to support regional aftersales parts operations across Asia. The role focuses on managing distributor accounts, analysing sales performance and coordinating supply chain operations to drive growth and customer satisfaction.

The position requires at least 2 years of experience in related fields, SAP and strong Excel/PowerPoint skills, plus willingness to travel regionally.

Qualifications

• At least 2 years of experience in supply chain, logistics, sales operations or B2B customer account management.
• Good understanding of order fulfilment, inventory management, logistics processes and Incoterms.
• Hands-on SAP experience and proficiency in Microsoft Excel and PowerPoint.
• Strong analytical and communication skills, with the ability to interpret data, engage customers and recommend improvements.
• Proactive, customer-focused and able to manage priorities, build relationships and identify business opportunities.
• Automotive, spare parts, commercial support or regional market exposure will be advantageous.
• Comfortable travelling regionally approximately once per month.

Responsibilities

• Manage regional distributor and customer accounts, supporting sales performance, order fulfilment and customer relationships.
• Analyse sales trends, customer ordering patterns and inventory levels to identify business opportunities and recommend improvements.
• Coordinate with regional customers, Sales, Supply Chain and Logistics teams to ensure timely parts availability and deliveries.
• Proactively advise customers on stock availability, supply status and lead times while resolving operational issues.
• Prepare sales reports, dashboards and presentations to support business reviews and management decisions.
• Support process improvement initiatives to enhance sales performance, supply chain efficiency and customer satisfaction.

Skills

Analytical skills

Communication

Customer engagement

Tools

SAP

Excel

PowerPoint

Job description

The Opportunity:

Adecco is partnering with an established multinational organisation within the automotive industry to hire a Sales & Order Management Executive to support regional aftersales parts operations across Asia. The role focuses on managing regional distributor accounts, analysing sales performance and coordinating supply chain operations to drive business growth and customer satisfaction.

Employment Type: Permanent, Full-time

Location: Central Region

Working Hours: Mon - Fri, 8.30am to 5.30pm (staggered hours & WFH available)

Salary Package: Up to $4,400 + Bonuses

Regional Travel: Approximately 2-3 days per month

The Job:

• Manage regional distributor and customer accounts, supporting sales performance, order fulfilment and customer relationships.
• Analyse sales trends, customer ordering patterns and inventory levels to identify business opportunities and recommend improvements.
• Coordinate with regional customers, Sales, Supply Chain and Logistics teams to ensure timely parts availability and deliveries.
• Proactively advise customers on stock availability, supply status and lead times while resolving operational issues.
• Prepare sales reports, dashboards and presentations to support business reviews and management decisions.
• Support process improvement initiatives to enhance sales performance, supply chain efficiency and customer satisfaction.

The Talent:

• At least 2 years of relevant experience in supply chain, logistics, sales operations or B2B customer account management.
• Good understanding of order fulfilment, inventory management, logistics processes and Incoterms.
• Hands-on SAP experience and proficiency in Microsoft Excel and PowerPoint.
• Strong analytical and communication skills, with the ability to interpret data, engage customers and recommend improvements.
• Proactive, customer-focused and able to manage priorities, build relationships and identify business opportunities.
• Automotive, spare parts, commercial support or regional market exposure will be advantageous.
• Comfortable travelling regionally approximately once per month