Sales Operations Analyst - APJ

LIFE TECHNOLOGIES HOLDINGS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Thermo Fisher Scientific in Singapore seeks a Sales Operations Analyst to support cross-functional teams in managing contract proposals, tender submissions, and budget processes with meticulous attention to detail. You will coordinate sales activities from opportunity identification through contract execution, ensuring timely delivery and accurate data.

Strong analytical skills, experience with Excel and CRM/ERP systems, and the ability to collaborate with global teams across APAC are essential.

Qualifications

• Bachelor's Degree required
• Preferred fields: Business, Finance, Accounting, or related field
• Advanced proficiency in Excel and PowerPoint
• Experience with CRM systems (Salesforce) and ERP platforms (SAP, QAD) preferred
• Strong analytical and quantitative skills
• Excellent written and verbal communication skills
• Ability to manage multiple projects and meet deadlines
• Detail-oriented mindset with data integrity focus

Responsibilities

• Support cross-functional teams in managing contract proposals, tender submissions, and budget processes
• Coordinate sales activities from opportunity identification through contract execution
• Provide actionable insights to drive business growth and customer satisfaction
• Liaise with global business unit teams on big deal approval
• Support APAC commercial managers in NPI and promotions
• Work with country teams to finalize list prices

Skills

Data analysis

Excel

PowerPoint

Salesforce

SAP

QAD

Communication

Project management

Multitasking

Attention to detail

Education

Bachelor's degree

Business/Finance/Accounting

Tools

Salesforce

SAP

QAD

Job description

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Join Thermo Fisher Scientific, the world leader in serving science, where you'll support critical sales operations initiatives that enable our customers to make the world healthier, cleaner and safer. As a Sales Operations Analyst, you'll support cross-functional teams in managing contract proposals, tender submissions, and budget processes with meticulous attention to detail. Coordinate sales activities, from initial opportunity identification through contract execution, while partnering with internal stakeholders to ensure consistent delivery against deadlines. Create positive impact by optimizing processes, analyzing data, and providing actionable insights that drive business growth and customer satisfaction.

REQUIREMENTS:

• Bachelor's Degree required
• Preferred Fields of Study: Business, Finance, Accounting, or related field
• Additional professional certifications or training in relevant areas preferred
• Strong analytical and quantitative skills with proficiency in data analysis and financial modeling
• Advanced proficiency in Microsoft Office suite, especially Excel (pivot tables, formulas) and PowerPoint
• Experience with CRM systems (e.g., Salesforce) and ERP platforms (e.g., SAP, QAD) preferred
• Excellent written and verbal communication skills, with ability to effectively interact with diverse stakeholders
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail
• Strong organizational and project management capabilities with focus on meeting deadlines
• Detail-oriented mindset with commitment to accuracy and quality control
• Ability to work effectively in a results-oriented environment
• Knowledge of commercial sales operations, revenue recognition, and contract management principles

• Use financial acumen to support commercial on deal analysis
• Perform margin analysis on deals, provide pricing and deal structure recommendations to sales
• Liaise with global business unit teams on big deal approval
• Support APAC commercial managers in NPI and Promotions
• Work out the margins for NPI and Promotions
• Provide recommendations on pricing
• Support Annual List Price exercise for APAC countries
• Partner with global and APAC commercial managers to provide list price increase recommendations to countries
• Provide margin and realized price analysis on list price recommendations
• Work APAC and Country commercial teams to finalize list prices

• Professional fluency in English required
• Demonstrated problem-solving abilities and process improvement mindset
• Strong customer service orientation with focus on building collaborative relationships
• Ability to handle confidential information with discretion and maintain data integrity