Sales Manager

YOTEL SINGAPORE ORCHARD ROAD; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

YOTEL SINGAPORE ORCHARD ROAD is seeking a Sales Manager to drive hotel room sales within the Singapore market, aiming to meet revenue goals through strategic solicitation of rooms from designated segments.

You will develop opportunities with new and existing clients, manage client relationships, and negotiate agreements. CRM and market intelligence tools will be used to boost occupancy and ADR, with a strong emphasis on independence and team collaboration.

Qualifications

• Minimum of 2 years in sales roles within Hotel Sales & Marketing.

Responsibilities

• Develop opportunities with potential new and existing clients to maximise occupancy and rate.
• Generate new business to maximise revenues and improve hotel performance.
• Achieve revenue, room nights and occupancy targets.
• Schedule a systematic plan of sales calls, client visits, networking and business development to identify and secure opportunities.
• Solicit for room and group business through direct sales activities, prospecting, networking events and referrals.
• Build and maintain relationships with clients, industry partners and key decision-makers within assigned market segments.
• Understand, negotiate, and administer client agreements and contracts in line with hotel policies and commercial objectives.
• Conduct hotel site inspections of clients and prospects as required.
• Communicate and support the company culture, vision, values and standards in all sales activities.
• Maintain accurate account profiles, sales activities, opportunities and client information within the CRM system.
• Perform other duties as assigned to support departmental objectives.

Skills

Hotel sales

Client development

CRM knowledge

Job description

The Sales Manager is responsible for meeting and exceeding room revenue goals established for the account portfolio through a strategic and aggressive sales solicitation of rooms from the assigned market.

Main Responsibilities

• Responsible for developing business opportunities with potential new & existing clients, maximising occupancy and average rate of priority segments while upholding guest service and accommodations to all guests.




• Generate new business opportunities to maximise revenues and profits and improve the hotel’s performance in the marketplace.




• Achieve revenue, room nights and occupancy goals.




• Undertake a systematic and planned schedule of sales calls, client visits, networking activities, and business development efforts to identify, qualify, and secure new business opportunities.




• Solicits for room and group businesses through direct sales activities, prospecting, networking events, industry functions, referrals and other appropriate channels.




• Build and maintain strong relationships with existing and prospective clients, industry partners, and key decision-makers within assigned market segments.




• Understand, negotiate, and administer client agreements and contracts in accordance with hotel policies and commercial objectives.




• Conduct hotel site inspections of clients and prospects as and when required




• Communicate, demonstrate and support the company culture, vision, values and standards in all aspects of sales activities.




• Maintain accurate and up-to-date account profiles, sales activities, opportunities and client information within the CRM system, ensuring data integrity and compliance with company policies and data protection requirements.




• Perform any other duties and responsibilities assigned by management that support the achievement of departmental and business objectives.

Knowledge, experience, skills required

• Minimum of 2 years in sales roles within Hotel Sales & Marketing.




• Must have the ability to solicit, qualify and secure business in addition to growing existing accounts.




• Thorough knowledge of major market segments.




• Detailed knowledge of the Singapore hotel environment.




• Ability to identify market patterns and trends and lead change as needed to protect market share.




• Self-motivated, results-oriented, and capable of working independently while contributing positively to the team.




• Experience and knowledge of using hotel sales systems, CRM platforms, and market intelligence tools is an advantage.