Sales Management Specialist

S.F. Express (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

S.F. Express (Singapore) Pte Ltd is seeking a Sales Management Specialist to monitor sales performance, profitability, and billing workflows. The role collaborates with sales, finance, and operations to deliver data-driven insights that optimize revenue and margins.

You will build dashboards, conduct margin analyses, and support pricing strategies for key accounts. Fresh graduates with strong analytics are welcome; fluency in English and Mandarin is required to liaise with Mandarin-speaking

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Supply Chain, Data Analytics, or a related field.
• Fluency in spoken and written English; Mandarin required to liaise with Mandarin-speaking clients and vendors.
• Strong proficiency in Microsoft Excel and data visualization/analysis tools.

Responsibilities

• Monitor and track sales performance against KPIs and targets.
• Develop and maintain sales performance dashboards and reports.
• Analyze sales data to identify trends and opportunities; provide insights for decisions.
• Conduct gross margin and profitability analyses for services and customers.
• Support pricing analysis and commercial strategy; assist revenue growth and margins.
• Manage billing arrangements for key accounts; ensure accuracy and timely revenue recognition.

Skills

English proficiency

Mandarin proficiency

Excel proficiency

Data visualization

Cross-functional communication

Analytical thinking

Education

Bachelor's degree in Business Administration, Finance, Economics, Supply Chain, Data Analytics, or related field

Tools

Microsoft Excel

Power BI

Job description

Job Summary

The Sales Management Specialist supports sales performance monitoring, profitability analysis, and operational process optimization. This role works closely with cross-functional teams including sales, finance, and operations to ensure business targets are achieved while improving overall operational efficiency through data-driven insights.

Key Responsibilities

1. Sales Performance & KPI Management

• Monitor and track sales performance against established KPIs and business targets.

• Develop and maintain sales performance dashboards and reports.

• Analyze sales data to identify trends, growth opportunities, and potential operational risks.

• Provide actionable insights and recommendations to support strategic commercial decision-making.

2. Profitability & Pricing Analysis

• Conduct gross margin analysis for customized solutions and new service offerings.

• Evaluate profitability by customer segment, product flow, and service type.

• Support the sales team with pricing analysis and commercial strategy formulation.

• Assist management in optimizing revenue growth and margin performance.

3. Revenue & Billing Management

• Manage customized billing arrangements and commercial arrangements for key accounts.

• Ensure accuracy, timeliness, and alignment of billing and revenue recognition workflows.

• Monitor revenue performance and coordinate necessary adjustments with finance teams.

• Support the implementation of billing and operational process improvements.

Requirements

• Education: Bachelor’s degree in Business Administration, Finance, Economics, Supply Chain, Data Analytics, or a related field.

• Language Proficiency: Fluency in spoken and written English. Fluency in spoken and written Mandarin is required to liaise with Mandarin-speaking regional clients, overseas vendors, and internal stakeholders.

• Technical Skills: Strong proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Tables) and data visualization/analysis tools.

• Competencies: Strong analytical thinking, business acumen, high attention to detail, and excellent cross-functional communication skills.

• Experience: Open to fresh graduates with strong analytical backgrounds and a passion for commercial/operations strategy.