Sales Executive / Senior Executive (Inside)

FUJIKIN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

FUJIKIN SINGAPORE PTE. LTD. is seeking an inside sales professional to qualify opportunities and support monthly and quarterly sales targets through phone, email, and virtual meetings.

The role emphasizes building relationships, preparing quotations, coordinating orders, and maintaining SAP/CRM records to ensure accurate pipeline visibility and timely delivery. Diploma or degree in Engineering, Business, or Supply Chain, with 1–3 years of related experience, plus proficiency in Excel, Outlook,

Qualifications

• Diploma or degree in Engineering, Business, Supply Chain, or a related field.
• 1–3 years inside sales, sales support, customer service, order management, or distribution experience; semiconductor or industrial B2B exposure preferred.
• Working knowledge of CRM and ERP systems, preferably SAP.
• Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.

Responsibilities

• Qualify opportunities via inbound enquiries and outbound follow-ups by phone, email, and virtual meetings to support monthly and quarterly sales targets.
• Build trusted relationships with existing and prospective customers, identify needs, and recommend suitable products, upgrades, and complementary solutions.
• Prepare accurate quotations, proposals, pricing requests, and supporting documents in accordance with approval, margin, and commercial guidelines.
• Coordinate order processing from quotation to delivery, including order entry, availability checks, delivery schedules, documentation, and issue resolution with customers, logistics, finance, and HQ in Japan.
• Maintain complete and accurate customer, activity, quotation, order, and opportunity records in SAP and the CRM system, ensuring timely follow-up and reliable pipeline visibility.
• Partner with outdoor sales and distributors on lead handovers, account actions, pricing exceptions, customer meetings, and sales campaigns.
• Monitor open quotations, orders, backlogs, and dormant accounts; proactively address delays, recover opportunities, and support customer retention.
• Prepare monthly, quarterly, and annual sales forecasts, demand plans, pipeline updates, and activity reports for management review.
• Develop working knowledge of the company’s products, semiconductor applications, customer requirements, and internal processes to provide responsive first-line commercial support.

Skills

CRM knowledge

Communication

Organisational skills

Education

Diploma/degree in Engineering, Business, or Supply Chain

Tools

SAP

Excel

Outlook

PowerPoint

Job description

INDUSTRYRATIO:

• Semiconductor industry: >90%
• General industry: ~10% (Oil& gas, chemical & petrochemical, power plant & others)

RESPONSIBILITIES:

• Manage inbound enquiries and conduct outbound follow-ups by phone, email, and virtual meetings to qualify opportunities and support monthly and quarterly sales targets.
• Build trusted relationships with existing and prospective customers, identify needs, and recommend suitable products, upgrades, and complementary solutions.
• Prepare accurate quotations, proposals, pricing requests, and supporting documents in accordance with approval, margin, and commercial guidelines.
• Coordinate order processing from quotation to delivery, including order entry, availability checks, delivery schedules, documentation, and issue resolution with customers, logistics, finance, and HQ in Japan.
• Maintain complete and accurate customer, activity, quotation, order, and opportunity records in SAP and the CRM system, ensuring timely follow-up and reliable pipeline visibility.
• Partner with outdoor sales and distributors on lead handovers, account actions, pricing exceptions, customer meetings, and sales campaigns.
• Monitor open quotations, orders, backlogs, and dormant accounts; proactively address delays, recover opportunities, and support customer retention.
• Prepare monthly, quarterly, and annual sales forecasts, demand plans, pipeline updates, and activity reports for management review.
• Develop working knowledge of the company’s products, semiconductor applications, customer requirements, and internal processes to provide responsive first-line commercial support.

REQUIREMENTS:

• Diploma or degree in Engineering, Business, Supply Chain, or a related field.
• One to three years of inside sales, sales support, customer service, order management, or distribution experience; semiconductor or industrial B2Bexposure is preferred.
• Working knowledge of CRM and ERP systems, preferably SAP, with the ability to maintain customer records, enter orders, track quotations, and produce basic sales reports.
• Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
• Clear and professional written and verbal communication, with strong listening and consultative questioning skills.
• Customer-focused, responsive, and tactful when handling enquiries, objections, complaints, and competing priorities.
• Organised, detail-oriented, and disciplined in follow-up, data accuracy, documentation, and deadline management.
• Collaborative and adaptable, with the confidence to coordinate across customers, outdoor sales, distributors, logistics, finance, and HQ.
• Commercially aware, proactive, and comfortable working independently in a fast-paced environment while contributing to team goals.