Brief Summary
Customer-facing sales role managing a portfolio of modern trade and key retail accounts, focused on driving sustainable sales growth and strong in-store execution. You will partner closely with internal stakeholders to plan account initiatives, track performance, and deliver agreed outcomes.
Responsibilities
- Manage assigned modern trade and key retail accounts to deliver revenue and volume targets
- Conduct regular customer meetings, store visits, and market checks to monitor availability, pricing, planograms, displays, and competitor activity
- Build and maintain relationships with buyers and relevant decision-makers to support joint business objectives
- Identify opportunities in distribution, assortment, listings, promotions, and account expansion; convert insights into actionable plans
- Present products and approved commercial proposals; ensure timely follow-through on agreed customer actions
- Review account and SKU performance; prepare updates and recommendations based on sales and store-level observations
- Coordinate with sales leadership and internal teams on account plans, campaigns, and retail execution priorities
- Maintain accurate forecasts, pipeline tracking, follow-up actions, and account documentation using available tools/systems
- Support new opportunity development within the assigned customer/channel scope
Requirements
- Diploma or Degree in Business, Marketing, or a related commercial discipline is preferred.
- Minimum 2 years of field sales experience in a product-based environment (e.g., FMCG, stationery, lifestyle, or similar)
- Demonstrated ability to execute commercial plans and consistently achieve sales targets
- Hands-on experience engaging customer decision-makers and supporting activities such as listings, assortment planning, promotions, and commercial proposals
- Comfortable working with common productivity tools (e.g., spreadsheets, presentations, email) and sales reporting processes
- Valid Class 3 driving licence with access to a vehicle to support customer and store visits
- Exposure to CRM/ERP systems and basic sales data analysis is an advantage