Sales Engineer, New Building Solutions

KONE; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Career progression

Total rewards

Learning & development

Fun colleagues & lively environment

Open-minded leaders

Job summary

KONE is seeking a result‑driven sales professional to proactively manage customer relationships, grow our order book, and close deals that meet customer needs across diverse markets. The role emphasizes solution selling, digital offerings, and cross‑functional collaboration within a global team.

Ideal candidates bring experience with selling complex technology solutions, value‑based pricing, and a strong ability to translate customer needs into high‑margin opportunities.

Qualifications

• Experience with solution selling methodologies.
• Experience selling complex technology solutions.
• Ability to bring customer needs to life with value-based pricing.
• Familiar with industries served by KONE customers is a plus.

Responsibilities

• Manage customer relationships and grow KONE’s order book.
• Develop and strengthen relationships with architects, developers, consultants and other influencers.
• Collaborate with internal teams (solution engineering, project management, contracts, finance, service) early in engagements.
• Generate leads and opportunities to meet sales targets; forecast and report accurately.

Skills

Solution selling

Complex technology

Industry knowledge

Pricing & negotiation

Education

Bachelor's degree in business or engineering

Job description

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2025, we had annual net sales of EUR 11.2 billion. KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies. At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

To proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

What will you be doing?

• Customer relationship management Develops and grows KONE’s position in his/her customer base or market area
• Proactively develops and creates / strengthen customer relationships in his/her area of responsibility
• Building good network on architects and developers, consultants or other influencers to provide solutions that meet their needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
• Creates awareness / interest and demonstrates value of KONE digital offering to influencers and customers
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solves complaints with the rest of KONE team
• Document and maintain customer’s contact information up to date
• Sell Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Finds customer needs and designs solution to meet them
• Is accountable for setting optimal market pricing for each solution
• Collaborate with internal stakeholders, i.e. teams from solution engineering, project management, contracts, finance and service, during early engagement, pre and post tender reviews.
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including price, terms and conditions, quality and safety
• Arranges pre-booking reviews and ensures order handover from Sales to Delivery Operations is complete and with detailed information
• Is accountable for the project until Order Booking
• Supports the finance in money collection
• Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
• Responsible for gathering relevant information about market and competitors from the field
• Responsible for timely and accurate forecasting and reporting
• Responsible for correct opportunity data records

Are you the one?

• Bachelor degree in business, engineering or other relevant related field.
• Experience from/ familiar with solution selling methodology
• Experience from/ familiar with (selling) complex technology solutions
• Experience from / familiar with KONE customers’ industries is a plus.
• Numbers and facts drive actions
• Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins.
• Comfortable and excited about the opportunities that digital solutions bring.
• Accustomed to use different sales tools

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment.
• The best part is all leaders are great and open-minded

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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