Job Description
Industry/ Organization Type: Manufacturing/Semi-conductor
Position Title: Sales Engineer / Account Manager (Industrial Equipment & Solutions)
Working Location: Kaki Bukit
Working Hours: 5 days (Monday - Friday, 8:30 AM - 5:00 PM)
Salary Package: Basic Salary + Transport Allowance + VB
Duration: Permanent Role
Key Responsibilities
- Manage assigned customer accounts, respond promptly to sales enquiries, and ensure suitable equipment and services are provided to meet customer needs.
- Visit existing customers regularly to maintain relationships and identify new sales opportunities and potential accounts.
- Provide after-sales support to maintain customer satisfaction and ensure effective use of company solutions.
- Monitor customer credit status to support smooth business operations.
- Gather and report market trends, customer feedback, and competitor activities.
- Handle daily sales administration accurately and efficiently.
- Promote company equipment and solutions by supporting marketing activities and campaigns with Headquarters.
- Coordinate with customers on order status and delivery schedules to ensure smooth project implementation.
- Support the Head of Sales in achieving annual sales targets.
- Work with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals based on customer requirements.
- Manage section costs effectively to support company profitability.
- Monitor purchase orders and follow up on outstanding payments.
- Perform other related duties as assigned.
Qualifications
- Diploma or Degree in a relevant field.
- At least 3 years of relevant experience.
- Strong organisational skills with good attention to detail.
- Proactive and able to work with minimal supervision.
- Able to work independently and as part of a team.
- Good communication, documentation, and customer service skills.
- Proficient in Microsoft Office applications.