Sales Development Specialist — Flexible Work & Growth

TDCX Group; Singapore; On-site; SGD 50,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

Flexible work arrangements

Accessible location with transit links

Job summary

TDCX is seeking a Sales Development Representative to engage leads across SMB, Mid-Market, and Enterprise via chat, email, phone, and online meetings. You will qualify inbound and outbound leads, build the regional pipeline, and maintain CRM records with precision.

You will collaborate with Account Executives to design targeted outbound campaigns, schedule demonstrations, and use social selling to identify opportunities. A strong communicator with English proficiency is essential for success.

Qualifications

• Diploma or higher required; bachelor's degree in any field accepted.
• Fresh graduates encouraged to apply; strong time management needed.
• Excellent verbal and written communication in English and supporting market language.

Responsibilities

• Engage leads across SMB, Mid-Market, and Enterprise via chat, email, phone and online meetings.
• Qualify inbound/outbound leads and drive campaigns to build the regional pipeline.
• Maintain accurate CRM activity and communications with customers.
• Collaborate with Account Executives to design outbound strategies and schedule product demos.
• Perform high-volume calls to identify customer pain points and advance the sales funnel.

Skills

Excellent communication

English proficiency

Time management

Phone etiquette

Education

Diploma or higher

Bachelor's degree (any field)

Tools

CRM software

Job description

TDCX is seeking a Sales Development Representative to engage leads across SMB, Mid-Market, and Enterprise via chat, email, phone, and online meetings. You will qualify inbound and outbound leads, build the regional pipeline, and maintain CRM records with precision.

You will collaborate with Account Executives to design targeted outbound campaigns, schedule demonstrations, and use social selling to identify opportunities. A strong communicator with English proficiency is essential for success.