Sales & Customer Service Agent

Find Global Sdn. Bhd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A dynamic customer service company in Singapore is seeking a Sales & Customer Service Agent to enhance customer engagement and ensure a high-quality experience. Responsibilities include handling customer enquiries across different channels, supporting marketing efforts, and maintaining a professional environment. The role emphasizes teamwork and operational excellence, offering an opportunity for growth in a vibrant company culture.

Responsibilities

• Engage with customers professionally and support sales efforts.
• Work collaboratively to meet customer needs.
• Handle enquiries and support management requests.
• Assist with company programs and marketing campaigns.
• Maintain company premises and represent the brand.

Job description

Overview

We are looking for Sales & Customer Service Agent to strengthen customer engagement by promoting the company’s products and ensuring a smooth, high-quality customer experience while managing daily operations efficiently. It also involves supporting internal workflows through effective systems, training team members for consistent compliance with SOPs, and maintaining accurate, timely reports.

Responsibilities

• Engage with customers professionally, promote company products and services, and support sales and marketing efforts.
• Work as a team to deliver excellent service and manage daily operations to meet customer needs.
• Handle phone, email, and walk-in enquiries promptly while supporting management requests.
• Assist with company programs, support instructor pilots, and help with marketing campaigns.
• Maintain the premises and equipment in good condition, represent the company professionally, and take on additional duties when required.