Sales Coordinator (F&B/FMCG)

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking a Sales Coordinator to manage and grow relationships with existing and new customers at Pasir Panjang. You will handle outbound calls, process orders, and coordinate with Sales and Warehouse to ensure timely deliveries and customer satisfaction.

Requirements include a Diploma in Business, Marketing, Administration or related field and at least 2 years of Sales Coordinator experience; knowledge in Sales & Marketing is a plus.

Qualifications

• Diploma in Business, Marketing, Administration or a related discipline.
• At least 2 years of experience working as a Sales Coordinator.
• Sales and Marketing knowledge is an advantage.

Responsibilities

• Manage and service existing customers while developing relationships with new customers.
• Make outbound calls to potential customers and follow up on sales leads and enquiries.
• Monitor customers' regular ordering patterns and inventory requirements, proactively recommending re-orders and stock replenishment.
• Process sales orders received through various channels accurately and promptly.
• Coordinate with customers, the Sales team and Warehouse to ensure timely deliveries and customer satisfaction.
• Prepare and maintain delivery orders, sales records and related documentation.
• Attend to customer enquiries, feedback and complaints, escalating issues to the relevant departments when necessary.
• Maintain and update daily sales data and customer records.
• Assist with sales quotations, pricing enquiries and phone-in orders in accordance with agreed terms.
• Support the Sales team in promotional activities, price updates and field sales operations when required.
• Maintain records of competitor activities, advertisements and relevant industry updates.
• Handle incoming calls and direct enquiries to the appropriate departments or individuals.
• Provide general administrative support, including filing, printing store orders and preparing visitation forms.
• Perform other ad-hoc duties assigned by the Sales & Marketing Manager.

Skills

Sales coordination

Customer service

Communication

Education

Diploma in Business, Marketing, Administration or a related discipline

Job description

• Location: Pasir Panjang

• Salary: Up to $3,300 basic + variable bonus

• Working Days: Monday to Friday, 8:30am to 5:30pm

• Industry: FMCG / Food & Beverage

Responsibilities

• Manage and service existing customers while developing relationships with new customers.

• Make outbound calls to potential customers and follow up on sales leads and enquiries.

• Monitor customers' regular ordering patterns and inventory requirements, proactively recommending re-orders and stock replenishment.

• Process sales orders received through various channels accurately and promptly.

• Coordinate with customers, the Sales team and Warehouse to ensure timely deliveries and customer satisfaction.

• Prepare and maintain delivery orders, sales records and related documentation.

• Attend to customer enquiries, feedback and complaints, escalating issues to the relevant departments when necessary.

• Maintain and update daily sales data and customer records.

• Assist with sales quotations, pricing enquiries and phone-in orders in accordance with agreed terms.

• Support the Sales team in promotional activities, price updates and field sales operations when required.

• Maintain records of competitor activities, advertisements and relevant industry updates.

• Handle incoming calls and direct enquiries to the appropriate departments or individuals.

• Provide general administrative support, including filing, printing store orders and preparing visitation forms.

• Perform other ad-hoc duties assigned by the Sales & Marketing Manager.

Requirements

• Diploma in Business, Marketing, Administration or a related discipline.

• At least 2 years of experience working as a Sales Coordinator.

• Sales and Marketing knowledge is an advantage.