Sales Coordinator (Air-Conditioning Industry)

JL Aircond Pte Ltd; Singapore; On-site; SGD 36,000 - 42,000; Full time

Job summary

JL Aircond Pte Ltd is seeking a responsible Sales Coordinator to support daily sales and operations for air-conditioning servicing, maintenance, repair and installation. You will handle customer inquiries, prepare quotations, and coordinate schedules with customers and technicians.

The role requires good communication and a minimum of 3 years in sales coordination or related fields, with knowledge of Excel/Word and fluency in English.

Qualifications

• Minimum GCE O-Level or equivalent.
• Minimum 3 years of relevant experience.
• Experience in sales coordination, customer service or administration is an advantage.
• Experience in the air-conditioning industry is an added advantage.
• Good communication and customer service skills.
• Basic knowledge of Microsoft Excel, Word and email.
• Able to communicate in English.
• Responsible, organised, detail-oriented and willing to learn.
• Able to work independently and as part of a team.

Responsibilities

• Handle customer enquiries via WhatsApp, phone calls and email regarding aircon servicing, repairs and installation.
• Prepare and follow up on quotations for aircon servicing, maintenance, repair and installation works.
• Coordinate with customers and technicians to arrange service appointments and installation schedules.
• Follow up with customers on quotations, service contracts and potential sales opportunities.
• Prepare invoices, service reports and other sales-related documents.
• Assist in preparing maintenance contracts and tracking contract renewal dates.
• Maintain customer records and update sales listings and reports.
• Liaise with technicians and the operations team to ensure smooth job arrangements.
• Perform general sales coordination and administrative duties as required.

Skills

Communication skills

Customer service

Excel

Word

Email

English

Organization

Education

GCE O-Level or equivalent

Tools

WhatsApp

Microsoft Excel

Microsoft Word

Email

Job description

Job Description

We are an air-conditioning company specialising in aircon servicing, maintenance, repair and installation. We are looking for a responsible and organised Sales Coordinator to join our team and support our daily sales and operations activities.

Key Responsibilities

• Handle customer enquiries via WhatsApp, phone calls and email regarding aircon servicing, repairs and installation.




• Prepare and follow up on quotations for aircon servicing, maintenance, repair and installation works.




• Coordinate with customers and technicians to arrange service appointments and installation schedules.




• Follow up with customers on quotations, service contracts and potential sales opportunities.




• Prepare invoices, service reports and other sales-related documents.




• Assist in preparing maintenance contracts and tracking contract renewal dates.




• Maintain customer records and update sales listings and reports.




• Liaise with technicians and the operations team to ensure smooth job arrangements.




• Perform general sales coordination and administrative duties as required.

Job Requirements

• Minimum GCE O-Level or equivalent.




• Minimum 3 years of relevant experience required.




• Experience in sales coordination, customer service or administration is an advantage.




• Experience in the air-conditioning industry is an added advantage.




• Good communication and customer service skills.




• Basic knowledge of Microsoft Excel, Word and email.




• Able to communicate in English.




• Responsible, organised, detail-oriented and willing to learn.




• Able to work independently and as part of a team.

Working Hours

• Monday to Friday: 9:00 AM - 6:00 PM




• Saturday: 9:00 AM - 1:00 PM