Job Description
Industry/ Organization Type: Retail Trade
Position Title: Sales Coordinator
Working Location: West Region
Working Hours: 5-days (Mon - Fri: 8am - 5.30pm)
Salary Package: Basic + VB
Duration: Permanent
Key Responsibilities
- Provide administrative and operational support to the Sales & Marketing Team.
- Handle customer enquiries and follow up promptly through phone calls, emails, and other communication channels.
- Monitor stock levels and ensure sufficient stock is available to meet regular customer needs.
- Prepare sales reports and highlight any unusual issues or concerns to the Director.
- Work closely with the Production Manager on costing, production requirements, and delivery arrangements.
- Prepare and manage sales and delivery documents, including quotations, sales orders, delivery orders, and other related paperwork.
- Use AI tools to create social media content to promote products and support marketing activities.
- Carry out other duties as assigned by the management.
Qualifications
- Previous experience in sales coordination, sales administration, customer service, or a similar role will be an advantage.
- Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
- Able to work well in a team and independently with minimal supervision.
- Good organizational, coordination, and communication skills.
- Familiarity with social media platforms and basic digital marketing will be an advantage.
- Able to manage multiple tasks, pay attention to details, and learn quickly.
- Good interpersonal skills with the ability to communicate effectively with customers and internal teams.