Sales Coordinator

Capella Hotel Singapore; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Sales Coordinator to manage day-to-day administrative tasks and serve as the initial contact for clients during inquiries. This role involves preparing sales materials, scheduling appointments, and maintaining a database of leads. The ideal candidate will have a diploma in Hospitality Management and excellent organizational skills, along with prior administration experience.

Qualifications

• Diploma in Hospitality Management or equivalent required.
• Prior experience in administration preferred.
• Knowledge of Opera Cloud S&C is important.

Responsibilities

• Oversee day-to-day administrative work for the department.
• Prepare presentation materials and sales proposals.
• Generate weekly sales reports and maintain a database of sales leads.

Skills

Excellent organizational skills

Interpersonal skills

Knowledge of Opera Cloud S&C

Education

Diploma in Hospitality Management or equivalent

Tools

Opera system

Job description

Overview

The Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage.

Responsibilities

Sales Activities

• Prepare presentation materials

• Prepare information packages and sales kits to support sales engagement

• Prepare sales proposal, contracts & proforma invoice

• Assist to create profile, room and event block in the Opera system

• Assist Managers to retrieve and check guestroom keys prior to site inspection

• Administer inventory control of collateral materials and corporate gift items

• Generate weekly sales report

• Response to enquiries on a timely manner within 24 hours

• Follow up with guests and/or customers on their requirements

• Communicate requirements and/or changes with relevant departments

• Schedule sales engagement appointments for the sales team

• Collect guests' data to support the administration of customer acquisition programmes

• Maintain database of sales leads

Qualifications

• Diploma in Hospitality Management or equivalent

• Prior experience in administration

• Knowledge of Opera Cloud S&C

• Excellent organizational and interpersonal skills