SALES ASSISTANT MANAGER

sunshine supermart pte. ltd.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

sunshine supermart pte. ltd. seeks an energetic Assistant Sales Manager to assist the sales manager with daily store operations, strategize to boost sales, handle customer complaints, and help recruit sales staff.

Ideal candidates show strong leadership, ensure policy compliance, and deliver excellent customer service in a fast-paced retail environment. The role involves delegating tasks, monitoring performance, and supporting managers during absences.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in marketing/communications is advantageous.
• Proven experience in sales and customer service.
• Ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• Ability to multitask and work under pressure.

Responsibilities

• Continually meet or exceed sales quotas.
• Supervise and guide the sales team and provide incentives to motivate staff.
• Monitor the performance of the sales team.
• Ensure the store is clean and well-maintained.
• Build and maintain good relationships with customers.
• Identify opportunities to increase sales.
• Attend sales meetings and training sessions.
• Maintain stock of company products.
• Perform the duties of Sales Manager in their absence.
• Update managers with daily action summaries.

Skills

Customer service

Sales

Leadership

Communication

Multitasking

Problem-solving

Time management

Attention to detail

MS Office

Education

High school diploma or GED

Bachelor’s degree in Marketing/Communications (advantage)

Tools

MS Office

Job description

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.