SALES ASSISTANT MANAGER

HMR Singapore Trading; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

HMR Singapore Trading seeks an Assistant Sales Manager to support the Sales Manager in daily store operations, develop strategies to boost sales, handle customer complaints, and assist in recruiting sales staff.

The ideal candidate demonstrates leadership, ensures compliance with company policies, and delivers excellent customer service at all times. A fast-paced retail environment experience is preferred.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in marketing/communications or related field preferred.
• Proven experience in sales and customer service.
• Strong proficiency in Microsoft Office applications.
• Ability to work in a fast-paced environment.
• Excellent problem-solving and multitasking skills.
• Strong management and leadership abilities.
• Effective communication and customer service skills.

Responsibilities

• Continually meet or exceed sales quotas.
• Supervise and guide the sales team; motivate staff to hit targets.
• Monitor the performance of the sales team.
• Ensure the store is clean and well-maintained at all times.
• Build and maintain good relationships with customers.
• Identify opportunities and strategies to increase sales.
• Attend sales meetings and training sessions regularly.
• Ensure store is adequately stocked with products.
• Perform duties of Sales Manager in absence or emergency.
• Update managers with daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items matching customer needs.
• Manage point-of-sale processes.
• Maintain up-to-date knowledge of product features and promotions.
• Track, consolidate and analyze sales expenses for reimbursement.
• Update customer records in the company database.

Skills

Sales experience

Customer service

Leadership

Communication

MS Office

Education

Bachelor's degree in marketing/communications

Tools

Microsoft Office

Job description

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.