SALES ASSISTANT MANAGER

SRI KARTHIKEYAN PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SRI KARTHIKEYAN PTE. LTD. is seeking a proactive Sales Assistant Manager to support the sales manager in daily store operations. You will drive strategies to boost sales, handle customer concerns, and assist with recruiting and delegating tasks to staff in the manager's absence.

The role requires strong leadership, customer focus, and the ability to ensure policy compliance while delivering excellent service. Join our busy store team in Singapore.

Qualifications

• Relevant sales and customer service experience required.
• Proficiency in Microsoft Office applications.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Meet or exceed sales quotas and contribute to store targets.
• Supervise and guide sales staff; motivate to achieve sales goals.
• Monitor sales team performance and provide feedback.
• Ensure the store is clean, well-maintained, and stocked.
• Build and maintain good relationships with customers.
• Attend meetings and training sessions regularly.
• Perform duties of Sales Manager in absence or emergencies.
• Update managers with daily action summaries.

Skills

Sales experience

Customer service

Leadership

Communication

Problem-solving

Multitasking

Team motivation

Education

High school diploma or GED

Bachelor’s degree in marketing or communications (advantageous)

Tools

Microsoft Office

Job description

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.