Sales Admin (West)

RS RECRUITMENT AGENCY LLP; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

14 days annual leave per year

Variable bonus in April

Annual salary increment in July

AWS in December

Company-provided transportation to MRT

Job summary

RS Recruitment Agency is seeking a Sales Coordinator to provide administrative support to the sales department and assist with customer communications and order processing. You will handle urgent calls and emails when Sales Representatives are unavailable and attend to walk-in customers when the marketing team is busy.

The role involves updating sales revenue data from accounts, following up with key customers on post-sale matters, and preparing quotations.

Qualifications

• 1+ years’ experience as a Sales Coordinator or Customer Service role in similar capacity may be advantageous.
• Sales/Customer service oriented with good interpersonal, analytical and communication skills.

Responsibilities

• Administrative support to sales department.
• Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.
• Handling incoming orders with sales representatives by checking prices, discounts, product numbers and inventory before generating of sales order.
• Attend to walk in customer when marketing department is preoccupied.
• Update on commercial team sales revenue based on data provided by the accounts department.
• Follow up with key customer on after sales matters such as disputes on service quotes, service matters or loan unit with sales department head.
• Prepare quotations.

Skills

Sales coordination

Customer service

Interpersonal skills

Communication skills

Education

Tertiary education preferred

Tools

MS Office

Job description

The Job Responsibilities:

·Administrative support to sales department.

·Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.

·Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.

·Attend to walk in customer when marketing department is preoccupied.

·To update on commercial team sales revenue based on data provided by the accounts department.

·To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.

·Prepare quotations.

·Experience in utilizing AI tools and Microsoft BC 365 will be an added advantage.

·Any other related administrative duties as assigned.

What It Takes:

·Tertiary education preferred, candidates with the right attitude without the necessary academic qualifications are welcome to apply.

·1 or more years’ experience as a Sales Coordinator or Customer Service role in similar capacity may be advantageous.

·Sales/Customer service oriented & possess good interpersonal, analytical and communication skills and able to communicate with multiple levels of employees are necessary to excel in this role.

·Computer literacy and proficient in MS Office such as Words, Excel etc.

·Good administrative, organizational, and problem-solving skills.

Working hour:

Our standard working hours are from 8.15am to 5.30pm, Monday to Friday.

Transportation:

Company-provided transportation to and from Chinese Garden, Lakeside, Boon Lay and Yew Tee MRT stations

Company benefits:

-14 days annual leave per year

-Variable bonus in April

-Annual salary increment in July

-AWS in December

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809