Sales Admin Executive: CRM, Orders & Growth

TGN TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Annual leave

5-day work week

Job summary

TGN Technology Pte. Ltd. is seeking a proactive Sales Admin Executive to support the sales team with order processing, coordination, and accurate record-keeping to ensure smooth customer service and timely delivery.

The role involves preparing quotations, processing orders and invoices, coordinating with warehouse and finance, maintaining CRM data, and supporting tenders and marketing materials in a fast-paced environment.

Qualifications

• Diploma in Business, Marketing, Logistics, or related field.
• 1–2 years of experience in sales administration, customer service, or inside sales; fresh graduates are welcome.
• Proficient in MS Office, especially Excel; experience with QuickBooks, ERP, or CRM systems is a plus.
• Strong organizational and multitasking skills with attention to detail to manage multiple priorities effectively.
• Effective communication skills and customer service orientation to engage clients and internal teams.

Responsibilities

• Prepare quotations, proposals, and follow up with clients to advance sales opportunities in support of Sales Executives.
• Accurately prepare sales orders, invoices, delivery orders, and contracts to facilitate efficient order processing.
• Coordinate with customers to confirm pricing, stock availability, and order status, ensuring clear and timely communication.
• Maintain and update CRM or sales databases with precise client and deal information to support sales tracking and reporting.
• Liaise with Warehouse, Logistics, and Finance teams to ensure timely order fulfillment and delivery.
• Track inventory levels and raise purchase requests with suppliers to maintain adequate stock availability.
• Respond promptly to customer complaints and service requests to resolve issues and maintain customer satisfaction.
• Process claims, returns, and after-sales documentation efficiently to support customer service operations.
• File and maintain sales records, contracts, and customer documentation systematically for easy retrieval and audit.
• Assist with tenders, product catalogues, and marketing materials to support sales and marketing initiatives.
• Perform other ad-hoc administrative duties as assigned to support team operations and business needs.

Skills

MS Office proficiency

Excellent communication

Organized with multitasking

Education

Diploma in Business, Marketing, Logistics, or related field

Tools

Excel

QuickBooks

ERP

CRM systems

Job description

TGN Technology Pte. Ltd. is seeking a proactive Sales Admin Executive to support the sales team with order processing, coordination, and accurate record-keeping to ensure smooth customer service and timely delivery.

The role involves preparing quotations, processing orders and invoices, coordinating with warehouse and finance, maintaining CRM data, and supporting tenders and marketing materials in a fast-paced environment.