Sales Account Manager

FormFactor Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FormFactor, Inc. seeks an experienced sales engineer to drive Probe Card, System and Service sales revenue across Southeast Asia. You will act as the primary interface with customers, translating technical needs into solutions while ensuring service levels and product quality meet expectations.

You will lead key account strategies, manage cross-functional teams, and pursue growth opportunities from initial contact to closure in a fast-paced semiconductor market.

Qualifications

• Engineering degree with 6+ years in sales/marketing roles.
• Experience with probe card, probe station, prober & service business.
• Proven track record of developing new business and engaging customers.
• Strong negotiation and project management skills.
• Excellent customer relationship management skills.

Responsibilities

• Understand customer requirements, market conditions, and generate sales revenue forecasts.
• Be the key customer interface to manage sales project management and customer satisfaction metrics.
• Build strong customer relationships to ensure service levels meet expectations.
• Ensure timely internal communication to develop strategies for market penetration.
• Develop key account strategies and manage cross-account discussions.
• Negotiate and generate cost sheets for business and project justifications.
• Prepare quotations including pricing, delivery, and payment terms.
• Perform program management leadership for key technical programs.

Skills

Account Management

Key Account Management

Probe Cards

Probe Stations

Sales

Semiconductor Industry

Water Testing

Education

Bachelor's degree

Master's degree

PhD

Job description

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it’s improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description:

The incumbent will be accountable for the generating of Probe Card, System& Service sales revenue for the SEA market. He/she is expected to plantimelycommunication within the customer management structure to create strong awareness of our products to the customers; ensure service levels, quality and safety of our productsmeetscustomer expectations. This position requires the incumbent to be technically competent in managing key technical evaluation programs in customer projects.

Responsibilities

• Understand customer requirements; market conditions and generate sales revenue forecasts
• Be the key customer interface person to manage both sales project management and customer satisfaction metrics
• Build strong customer relationship to ensure service levels meets customer expectations
• Ensuretimelyinternal communication so that strategies can be developed tooptimizemarket penetration
• Development of key account strategies, management of cross account strategy discussions
• Negotiate and generation of negotiation cost sheet for business and project justifications
• Preparation of quotations including pricing,deliveryand payment terms to meets business requirements
• Perform program management leadership role for key technical programs such as competitive evaluations;

Requirements

• Engineering Degree with minimum 6 years relevant experience in a sales / marketingroles
• Good relevant experience and knowledge of the probe card, probe station, prober & service business
• Demonstrated track records in developing new business, engaging new customers
• Strong negotiation and project management skills
• Strong and effective customer relationship management skills
• Possess a class 3 driving license and own a car
• Proficient in MS Office applications, especially spreadsheet/presentation software.
• Ability tointerface atall levels of the organization ranging from Senior Management to highly technical professionals with advanced engineering background in Design, Field Applications and Sales staff
• Excellent interpersonal, communication, organizational, and customer service skills.
• Strong leadership skills and willingness to take on stretch assignments.

Skills:

Account Management, Key Account Management, Probe Cards, Probe Stations, Sales, Semiconductor Industry, Water Testing

Education & Experience:

Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience| Required