Sales Account Manager

FormFactor, Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FormFactor, Inc. in Singapore is seeking a seasoned sales professional to drive Probe Card, System & Service revenue across the SEA region. You will be the primary customer interface, manage sales projects and ensure delivery, quality and safety meet expectations.

The role requires 6+ years in probe card/prober sales with strong negotiation and project-management skills, plus ability to engage senior technical staff and travel within SEA.

Qualifications

• Bachelor’s degree or higher in a technical discipline or business.
• 8+ years in related sales/marketing roles in the probes/semiconductor space.
• Strong negotiation and project-management skills.

Responsibilities

• Understand customer requirements, market conditions and forecast sales revenue.
• Be the key interface to manage sales projects and customer satisfaction metrics.
• Build strong customer relationships to ensure service levels meet expectations.
• Coordinate internal communications to optimize market penetration strategies.
• Develop and execute key account strategies and cross-account discussions.
• Lead negotiations including cost sheets, pricing, and terms for bids.

Skills

Account Management

Key Account Management

Probe Cards

Probe Stations

Sales

Semiconductor Industry

Water Testing

Education

Bachelor’s degree

Master’s degree

PhD

Tools

MS Office

Job description

Forming Our Future togetherFormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.Job Description:The incumbent will be accountable for the generating of Probe Card, System & Service sales revenue for the SEA market. He/she is expected to plan timely communication within the customer management structure to create strong awareness of our products to the customers; ensure service levels, quality and safety of our products meets customer expectations. This position requires the incumbent to be technically competent in managing key technical evaluation programs in customer projects.ResponsibilitiesUnderstand customer requirements; market conditions and generate sales revenue forecastsBe the key customer interface person to manage both sales project management and customer satisfaction metricsBuild strong customer relationship to ensure service levels meets customer expectationsEnsure timely internal communication so that strategies can be developed to optimize market penetrationDevelopment of key account strategies, management of cross account strategy discussionsNegotiate and generation of negotiation cost sheet for business and project justificationsPreparation of quotations including pricing, delivery and payment terms to meets business requirementsPerform program management leadership role for key technical programs such as competitive evaluations;RequirementsEngineering Degree with minimum 6 years relevant experience in a sales / marketing rolesGood relevant experience and knowledge of the probe card, probe station, prober & service businessDemonstrated track records in developing new business, engaging new customersStrong negotiation and project management skillsStrong and effective customer relationship management skillsPossess a class 3 driving license and own a carProficient in MS Office applications, especially spreadsheet/presentation software.Ability to interface at all levels of the organization ranging from Senior Management to highly technical professionals with advanced engineering background in Design, Field Applications and Sales staffExcellent interpersonal, communication, organizational, and customer service skills.Strong leadership skills and willingness to take on stretch assignments.Skills:Account Management, Key Account Management, Probe Cards, Probe Stations, Sales, Semiconductor Industry, Water TestingEducation & Experience:Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience | Required