Sale Support Engineer (QS)

ACCLAIM SYSTEMS (ASIA) PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

ACCLAIM SYSTEMS (ASIA) PTE. LTD.

in Singapore seeks a Sales Support Engineer to bridge technical expertise and sales strategy by assisting the sales team in designing fire protection solutions, preparing proposals, and addressing client requirements. Responsibilities include collaborating with the sales team to identify needs, developing technical proposals and cost estimates, providing pre-sales support on system design and compliance, and coordinating with project management for feasibility

Qualifications

• Diploma in Electrical Technology or Building Services Technology (Mechanical / Electrical).
• Basic Computer Knowledge.
• Training will be provided.
• Experience in construction industry - Fire protection will be advantageous.

Responsibilities

• Collaborate with the sales team to identify customer needs and propose tailored fire protection solutions (alarms, sprinklers, suppression systems).
• Develop technical proposals, cost estimates, and system specifications for bids/RFPs.
• Provide pre-sales technical support, answering questions about system design, compliance, and integration.
• Liaise with project management/technical teams to validate feasibility of proposed systems.
• Maintain CRM with accurate sales pipeline data, customer interactions, and project updates.
• Support post-sale handoff to project management/technical teams for smooth implementation.
• Travel to client sites for meetings, surveys, or presentations when required.

Skills

Pre-sales

Proposal writing

CRM usage

Technical liaison

Customer-facing

Education

Diploma in Electrical/Building Services

Job description

The Sales Support Engineer will bridge technical expertise and sales strategy by assisting the sales team in designing solutions, preparing proposals, and addressing client requirements. This role ensures seamless communication between customers, sales, and engineering teams to drive successful deal closures and customer satisfaction.

Key Responsibilities:

• Collaborate with the sales team to identify customer needs and propose tailored fire protection solutions (alarms, sprinklers, suppression systems).

• Develop technical proposals, cost estimates, and system specifications for bids/RFPs.

• Provide pre-sales technical support, answering questions about system design, compliance, and integration.

• Liaise with project management/technical teams to validate feasibility of proposed systems.

• Maintain CRM with accurate sales pipeline data, customer interactions, and project updates.

• Support post-sale handoff to project management/technical teams for smooth implementation.

• Travel to client sites for meetings, surveys, or presentations when required.

Job Requirements

• Diploma in Electrical Technology or Building Services Technology (Mechanical / Electrical)

• Basic Computer Knowledge

• Training will be provided

• Applicant with experience in construction industry -Fire protection will be advantage