Room Attendant

LINK HOTELS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Meals

Shift allowance

Incentive

Job summary

LINK HOTELS INTERNATIONAL PTE. LTD. is seeking a Room Attendant to maintain cleanliness in guest rooms and public areas. The role covers bed-making, linen changes, replenishing amenities, and meticulous cleaning of surfaces and fixtures.

As part of the housekeeping team, you will handle stock replenishment, assist with laundry, interact with guests courteously, and report any equipment issues. Shift work includes mornings and evenings with weekends.

Qualifications

• No experience required but previous experience in housekeeping or a similar role is advantageous.
• Physical fitness and stamina to perform manual tasks and stand for extended periods.
• Attention to detail and a strong work ethic.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Understanding of safety and hygiene standards.
• Good communication skills.
• Flexibility to work in shifts, including weekends and holidays.
• Able to start work immediately or short notice will be an advantage.

Responsibilities

• Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities.
• Ensure all surfaces, furniture, and fixtures are dusted and sanitized.
• Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms.
• Vacuum, sweep, and mop floors as needed.
• Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms.
• Report any shortages or defects in supplies to the Housekeeping Supervisor.
• Cover laundry duty, including the collection and delivery of guest laundry.
• Conduct a thorough count of soiled linen and distribute freshly cleaned linen.
• Interact with guests in a courteous and professional manner when encountered.
• Respond promptly to guest requests for additional items or services.
• Use and maintain housekeeping equipment, report any malfunctioning equipment to the maintenance department.
• Identify and report defects, damages, or maintenance issues in guest rooms or public areas.
• Report lost and found items to the Housekeeping Supervisor.
• Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings.
• Respect guest privacy and confidentiality.
• Follow safety procedures and guidelines to ensure a safe working environment.
• Report any safety hazards or concerns to the Housekeeping Supervisor.
• Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues.
• Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow.

Skills

Attention to detail

Good communication

Time management

Flexibility

Independent work

Teamwork

Job description

Position Summary: The Room Attendant plays a crucial role in maintaining cleanliness, hygiene, and overall tidiness in guest rooms and public areas of the hotel.

Key Responsibilities:

Room Maintenance:

• Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities.
• Ensure all surfaces, furniture, and fixtures are dusted and sanitized.

Public Areas:

• Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms.
• Vacuum, sweep, and mop floors as needed.

Stock Replenishment:

• Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms.
• Report any shortages or defects in supplies to the Housekeeping Supervisor.

Laundry Coverage:

• Cover laundry duty, including the meticulous collection and delivery of guest laundry.
• Conduct a thorough count of soiled linen and ensure the efficient distribution of freshly cleaned linen to uphold the highest standards of guest satisfaction.

Guest Interaction:

• Interact with guests in a courteous and professional manner when encountered.
• Respond promptly to guest requests for additional items or services.

Equipment Maintenance:

• Properly use and maintain housekeeping equipment, including vacuum cleaners and cleaning tools.
• Report any malfunctioning equipment to the maintenance department.

Defect Identification:

• Identify and report any defects, damages, or maintenance issues in guest rooms or public areas.
• Report any lost and found items to the Housekeeping Supervisor.

Security and Confidentiality:

• Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings.
• Respect guest privacy and confidentiality.

Safety Compliance:

• Follow safety procedures and guidelines to ensure a safe working environment.
• Report any safety hazards or concerns to the Housekeeping Supervisor.

Shift Reporting:

• Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues.

Team Collaboration:

• Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow.

Qualifications and Requirements:

• No experience required but previous experience in housekeeping or a similar role is advantageous.
• Physical fitness and stamina to perform manual tasks and stand for extended periods.
• Attention to detail and a strong work ethic.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Understanding of safety and hygiene standards.
• Good communication skills.
• Flexibility to work in shifts, including weekends and holidays.
• Able to start work immediately or short notice will be an advantage

Full Time / Permanent / 5 working days / Up to 3 shift work (1st Shift starting at 0830hrs and 3rd Shift ending at 2200hrs) / weekends and PH / meals, shift allowance / Incentive