Housekeeper

HOTEL YAN PTE. LTD.; Singapore; Presencial; SGD 20.000 - 27.000; Jornada completa

Descripción de la vacante

HOTEL YAN PTE. LTD. is seeking a Room Attendant/Housekeeper to join our team and provide excellent customer service to hotel guests. The role involves cleaning rooms and public areas, making beds, and addressing guest needs with courtesy.

Responsibilities include changing towels, replenishing amenities, and ensuring rooms are tidy by shift end. Candidates should be able to follow instructions and work flexibly in rotating shifts.

Formación

• Able to understand and communicate in simple English.

Responsabilidades

• Change bed linen and make beds.
• Replacing used towels.
• Replenish bath care products (e.g. soap and shampoo).
• Restock beverages and food items in the mini-bar.
• Sweeping and mopping floors.
• Vacuum carpets.
• Clean public areas, like corridors.
• Report any technical issues and maintenance needs.
• Address guests' queries (e.g. on additional services).
• Help guests retrieve lost items.
• Ensure all assigned rooms are clean and tidy by the end of the shift.

Conocimientos

Housekeeping

Customer service

English communication

Flexibility

Descripción del empleo

Housekeeping daily duties include cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks, making beds, and changing linens. Help to clean hotel lobby area, main entrance area, lobby toilet, public surrounding area, washing of windows, vacuuming and cleaning carpets in each guests floor area.

Job brief

We are looking for a Room Attendant/ Housekeeper to join our team and provide excellent customer service to our hotel guests.

The job responsibilities include changing towels, making beds, and cleaning bathrooms. You should also be able to resolve guest complaints and queries promptly and in a polite manner. If you're interested in kickstarting your career in the hotel industry, we'd like to meet you.

Ultimately, you will ensure our guests a pleasant and comfortable experience during their stay with us.

Responsibilities

• Change bed linen and make beds
• Replacing used towels
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Sweeping and mopping floors.
• Vacuum carpets
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests' queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines

Requirements

• Able to understand and communicate in simple English.
• Work experience as a housekeeper or room attendant
• No work experience but willingness to learn is welcomed as well
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in rotating shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Ability to follow instructions