Robotics Field Service Engineer - On-Site & Global Travel

AKG Group; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

AKG Group is seeking a field service engineer to bring cutting-edge robotics technology to market, ensuring autonomous robots are deployed, configured and functioning at customer sites.

You will collaborate with the presales team, set up robots on-site, perform testing, and conduct on-site maintenance. International travel and occasional night shifts may be required; strong problem-solving and clear communication are essential.

Qualifications

• Diploma in Engineering or related field.
• At least 2 years of experience servicing electronic and mechanical equipment.
• Experience with AGV and Ubuntu.
• Experience troubleshooting hardware, electronics and software.
• Strong problem-solving and communication skills.
• Ability to work under pressure in fast-paced environments.

Responsibilities

• Collaborate with presales to conduct site surveys and assess customer requirements.
• Set up and commission robots on-site and ensure readiness for operation.
• Perform testing, identify and troubleshoot errors, implement corrective actions.
• Carry out repairs and routine maintenance per SOPs.
• Travel locally and internationally to provide on-site support and deployment.
• Document service and fault reports for review by supervisors.
• Maintain detailed logs and service records of all tasks.
• Train customers on robot operation, maintenance and safety procedures.

Skills

Site surveys

On-site deployment

Troubleshooting

Customer support

English communication

Education

Diploma in Engineering or related field

Tools

Ubuntu

AGV systems

Job description

AKG Group is seeking a field service engineer to bring cutting-edge robotics technology to market, ensuring autonomous robots are deployed, configured and functioning at customer sites.

You will collaborate with the presales team, set up robots on-site, perform testing, and conduct on-site maintenance. International travel and occasional night shifts may be required; strong problem-solving and clear communication are essential.