Road Tax & Compliance Lead (Senior/Principal)

Tech; Singapore; Sur place; SGD 50 000 - 80 000; Plein temps

Résumé du poste

The Land Transport Authority in Singapore seeks a Principal/Senior/Executive level professional to administer road tax matters and ensure timely collection of vehicle taxes and fees. You will handle varied cases, engage with the public via phone and written correspondence, assess transactions, verify information across systems, and apply policies to address customer circumstances.

You will also support enforcement tasks, prepare court notices, monitor statistics, and participate in process

Qualifications

• Knowledge in any discipline
• Proficient in Microsoft Word and Excel
• Customer-focused, with good interpersonal and communication skills
• Able to work independently and as part of a team
• Organised and meticulous, with good attention to detail
• Good analytical skills and comfortable working with numbers

Responsabilités

• Administer road tax matters and ensure timely and accurate collection of vehicle taxes and fees.
• Handle a variety of cases and engage with the public via phone and written correspondence.
• Assess and process transactions, verify information across systems, and apply policies to address customer circumstances.
• Support road tax enforcement work, including preparation and issuance of Court notices, and monitoring and reporting of statistics.
• Contribute to process and service improvements, including business process reviews and user testing of systems to enhance service delivery.

Connaissances

Customer-focused

Interpersonal skills

Teamwork

Attention to detail

Analytical skills

Independent worker

Outils

Microsoft Word

Microsoft Excel

Description du poste

The Land Transport Authority in Singapore seeks a Principal/Senior/Executive level professional to administer road tax matters and ensure timely collection of vehicle taxes and fees. You will handle varied cases, engage with the public via phone and written correspondence, assess transactions, verify information across systems, and apply policies to address customer circumstances.

You will also support enforcement tasks, prepare court notices, monitor statistics, and participate in process