Risk and Insurance Analyst

International SOS group; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

International SOS group is seeking a data‑driven insurance operations professional to support the annual programme cycle, data quality, and management reporting across Property & Casualty, Specialty and Employee Benefits. You will liaise with brokers and insurers, maintain policy documentation and drive process improvements.

The role includes assisting with system implementation, data migration, access controls and information security for RMI tools, plus preparing dashboards on premiums,

Formación

• Bachelor's degree in Risk Management, Insurance, Finance, Accounting, Business or related discipline.
• Progress toward or interest in pursuing a recognised insurance or risk qualification is advantageous.
• Up to 3 years of relevant experience in corporate insurance, insurance broking, underwriting, claims, risk management, captive operations, finance or related analytical role.
• Experience coordinating with brokers, insurers and cross-functional stakeholders in an international or multi-entity environment is advantageous.
• Excellent written and oral communication, with the ability to present complex information clearly and concisely.
• Strong numerical and analytical capability; able to reconcile premiums, claims, invoices, allocations and management information.
• Advanced Excel, PowerPoint; experience with Power BI, SharePoint and data analysis tools is advantageous.

Responsabilidades

• Coordinate exposure-data collection, renewal submissions and policy documentation across Property & Casualty and Employee Benefits programmes.
• Maintain accurate programme records including policies, schedules, renewals, premiums and allocations; liaise with brokers and insurers.
• Improve data quality and controls; contribute to automation, reporting and process improvements while safeguarding information.
• Support system implementation, data migration, access controls and information security for RMI tools.
• Prepare management reports covering programme status, premiums, payments, claims development and loss ratios.
• Assist in claims administration from notification through closure under supervision; reconcile insurer and broker runs.
• Respond to daily insurance enquiries with evidence of cover and contractual requirements; escalate complex matters as needed.
• Support monitoring of Group insurance entities including captive and in-house broking entities.

Conocimientos

Analytical thinking

Communication

Cross-functional collaboration

Data interpretation

Educación

Bachelor's degree in Risk Management, Insurance, Finance, Accounting, Business or related discipline

Herramientas

Power BI

SharePoint

Excel

PowerPoint

Descripción del empleo

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To support the effective administration, analysis and continuous improvement of the Group's international risk management and insurance programmes.

The role provides reliable data, financial and operational support across insurance placements and renewals, claims, self-insurance and captive arrangements, management reporting, policy administration and business enquiries, helping ensure timely execution, accurate records, strong controls and informed decision-making.

Key Responsibilities

• Support the annual insurance programme cycle by coordinating exposure-data collection, renewal submissions, placement instructions, policy documentation, endorsements and certificates across Property & Casualty, Specialty and Employee Benefits programmes.


• Leverage technology tools to maintain accurate programme records, including policies, schedules, premiums, allocations, invoices, payment status, renewals, key contacts and material coverage conditions; follow up with brokers, insurers and internal stakeholders to close outstanding actions.


• Improve data quality, controls and ways of working by maintaining clear procedures, structured SharePoint records and audit trails; contribute to automation, reporting and process‑improvement initiatives while safeguarding confidential information.


• Provide support for system implementation and user testing, data migration, access controls, information security and maintaining data integrity across RMI tools.


• Prepare regular management reporting information, dashboards and content covering programme status, premiums and payments, claims development, loss ratios, self‑insurance and captive results, and material business escalations.


• Support claims administration from notification through closure. Reconcile insurer and broker claim runs with internal records; update notification, coverage, reserve, payment, recovery, settlement and closure information under supervision; identify gaps and elevate overdue or material matters.


• Respond to day‑to‑day insurance enquiries and support the business with evidence of cover, certificates, contractual insurance requirements and preliminary coverage reviews under supervision, escalating complex or sensitive matters as necessary.


• Support the monitoring and administration of Group’s insurance entities, including captive insurance companies and in‑house broking entities.

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• Bachelor's degree in Risk Management, Insurance, Finance, Accounting, Business or a related discipline.


• Progress toward, or interest in pursuing, a recognised insurance or risk qualification (for example ACII, ANZIIF, ARM, CPCU or equivalent) is advantageous.


• Up to 3 years of relevant experience in corporate insurance, insurance broking, underwriting, claims, risk management, captive operations, finance or a related analytical role. Fresh graduates are welcomed to apply as well


• Experience coordinating with brokers, insurers and cross‑functional stakeholders in an international or multi‑entity environment is advantageous.


• Excellent written and oral communication, with the ability to present complex information clearly and concisely.


• Strong numerical and analytical capability; comfortable manipulating large datasets in terms of reconciling premiums, claims, invoices, allocations, budgets and management information.


• Advanced Microsoft Excel skills and good PowerPoint capability; experience with Power BI, Sharepoint, and other data analysis and visualisation tools is advantageous.


• Working knowledge of commercial insurance principles, policy structures, renewals, claims processes and risk‑financing concepts is advantageous.


• Experience working with Large Language Models (LLMs) and using agents for business process automation is advantageous


• High attention to detail, ownership and follow‑through, with a disciplined approach to deadlines and controls.


• Curious, analytical and solutions‑focused; able to identify inconsistencies, ask effective questions and elevate appropriately.


• Clear communicator and collaborative relationship builder across functions, countries and external partners.


• Able to prioritise multiple workstreams, exercise sound judgement and handle sensitive information with discretion.