Rheumatology Clinic Admin & Patient Services

Curie Onco Holdings Pte Ltd; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

Curie Onco Holdings Pte Ltd is seeking a friendly Clinic Administrative professional to join our rheumatology clinic. You will deliver outstanding patient service, manage appointments, and support daily administrative operations to ensure a smooth patient experience.

In this role, you will greet patients, handle registrations, billing, and liaise with doctors and nurses to maintain efficient clinic workflows. A +2–3 years background in healthcare or customer service is preferred.

Qualifications

• Minimum qualification: GCE O-Level, N-Level, Diploma or equivalent.
• At least 2–3 years of experience in clinic administration, healthcare or customer service.
• Experience working in a specialist clinic is a plus.
• Excellent communication and interpersonal skills.
• Friendly, patient-oriented and professional attitude.
• Strong organisational skills with attention to detail.
• Proficient with clinic management systems and MS Office.
• Willing to work alternate Saturdays.

Responsibilities

• Greet and assist patients professionally at the front desk.
• Manage patient registration, appointment scheduling and enquiries.
• Handle calls, emails and WhatsApp enquiries promptly.
• Assist with patient check-in, check-out and follow-up appointments.
• Coordinate with doctors and nurses to ensure smooth clinic operations.
• Maintain accurate patient records and update clinic management systems.
• Handle billing, payment collection, invoicing and insurance documentation.
• Assist with medical reports, referral letters and other documents.
• Manage clinic supplies, stationery and inventory.
• Ensure confidentiality of patient information.
• Support daily clinic operations and admin duties.
• Arrange laboratory tests, imaging appointments and referrals.
• Coordinate patient follow-ups and treatment appointments.
• Provide admin support to doctors and nurses when required.
• Handle patient feedback and enquiries professionally.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Education

GCE O-Level/N-Level/Diploma or equivalent

Tools

Microsoft Office

Clinic management systems

Job description

Curie Onco Holdings Pte Ltd is seeking a friendly Clinic Administrative professional to join our rheumatology clinic. You will deliver outstanding patient service, manage appointments, and support daily administrative operations to ensure a smooth patient experience.

In this role, you will greet patients, handle registrations, billing, and liaise with doctors and nurses to maintain efficient clinic workflows. A +2–3 years background in healthcare or customer service is preferred.