Retail Trade & Operations Executive

AIRBOX PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

AIRBOX PTE. LTD. is expanding its retail footprint in Singapore and seeks a dynamic Field Sales Executive to identify retailers, onboard partners, and drive activations across stores. You will manage ongoing store relationships, monitor stock and merchandising, and coordinate with marketing for in-store events.

Your role includes hands-on stock handling, regular travel across the city, and weekend/evening activations as needed. Strong communication and organizational skills are essential.

Qualifications

• Experience in retail sales, field sales, merchandising, distribution, or retail operations.
• Confident approaching new retailers and building relationships with store teams.
• Strong follow-through, organized, and practical problem solving.
• Willingness to travel regularly across Singapore and hands-on stock handling.
• Comfort using mobile tools to record visits and sales activity.
• Availability for occasional weekend or evening activations, with advance notice.

Responsibilities

• Identify suitable retailers, independent stores, and other retail locations for Airbox’s brands.
• Visit prospective partners, present products and partnership model, and onboard.
• Discuss commercial terms within approved guidelines and coordinate agreements.
• Help new stores launch, including initial assortment, stock placement, and merchandising.
• Maintain regular contact with store owners and staff.
• Understand products selling, gather feedback, and identify opportunities to expand assortment.
• Follow up on issues, replenishment needs, and payment queries with internal teams.
• Keep stores engaged and encourage repeat orders.
• Conduct store visits, stock counts, restocking, and shelf checks.
• Monitor product availability, expiry dates, pricing, placement, and display quality.
• Coordinate returns, damaged stock, and stock discrepancies with warehouse team.
• Plan efficient routes and maintain visit records, photos, and follow-up actions.
• Set up and run tastings, product sampling, promotions, and other in-store activities.
• Coordinate with stores and Airbox team on schedules, stock, and marketing materials.
• Engage shoppers, explain products, and collect useful feedback.
• Track activity outcomes and suggest practical improvements.

Skills

Retail sales experience

Field sales

Merchandising experience

Distribution experience

FMCG exposure helpful

Job description

What you’ll do

Grow our retail network

• Identify suitable retailers, independent stores, and other retail locations for Airbox’s brands.
• Visit prospective partners, present our products and partnership model, and follow up through onboarding.
• Discuss commercial terms within approved guidelines and coordinate agreements.
• Help new stores launch, including initial assortment, stock placement, and merchandising.

Manage retail relationships

• Maintain regular contact with store owners and staff.
• Understand which products are selling, gather feedback, and identify opportunities to expand the assortment.
• Follow up on issues, replenishment needs, and payment queries with the relevant internal team.
• Keep stores engaged and encourage repeat orders.

Execute on the ground

• Conduct store visits, stock counts, restocking, and shelf checks.
• Monitor product availability, expiry dates, pricing, placement, and display quality.
• Coordinate returns, damaged stock, and stock discrepancies with the warehouse team.
• Plan efficient routes and maintain accurate visit records, photos, and follow-up actions.

Support marketing and activations

• Set up and run tastings, product sampling, promotions, and other in-store activities.
• Coordinate with stores and Airbox’s team on schedules, stock, and marketing materials.
• Engage shoppers, explain products, and collect useful feedback.
• Track activity outcomes and suggest practical improvements.

What we’re looking for

• Experience in retail sales, field sales, merchandising, distribution, or retail operations; FMCG or food and beverage experience is helpful.
• Confidence approaching new retailers and building relationships with store teams.
• Strong follow-through, organisation, and a practical approach to solving problems.
• Willingness to travel regularly across Singapore and undertake hands-on stock handling and activation setup.
• Comfort using mobile tools to record visits, stock information, and sales activity.
• Availability for occasional weekend or evening activations, with arrangements discussed in advance.

How success will be measured

• New retailers onboarded and successfully activated.
• Stores placing repeat orders and remaining active.
• Sales growth across assigned stores.
• Product availability, merchandising quality, and timely replenishment.
• Accurate stock and visit records.
• Reliable execution of tastings, sampling, and promotions.

What your first 90 days will focus on

• Learn Airbox’s brands, products, commercial model, and field processes.
• Build a qualified retailer pipeline and establish a regular store-visit routine.
• Onboard and activate new stores.
• Take ownership of assigned stores, replenishment follow-ups, and scheduled activations.