Retail Store Manager: Growth, Training & Operations

SRI MURUGAN TRADING PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SRI MURUGAN TRADING PTE. LTD. is seeking a capable store manager to lead daily supermarket operations in Singapore. The role focuses on improving profit, achieving sales targets, handling customer service issues, and supervising department managers.

You will recruit and interview staff, organize training, manage stock control, and oversee orders and contracts to ensure merchandise availability. A strong emphasis on leadership and profitability is essential.

Responsibilities

• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Recruit and interview new staff for the supermarket
• Organize training, orientation, and supervise all departmental managers
• Organize holidays
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach employees to maintain positive result generation
• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statements
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

Job description

SRI MURUGAN TRADING PTE. LTD. is seeking a capable store manager to lead daily supermarket operations in Singapore. The role focuses on improving profit, achieving sales targets, handling customer service issues, and supervising department managers.

You will recruit and interview staff, organize training, manage stock control, and oversee orders and contracts to ensure merchandise availability. A strong emphasis on leadership and profitability is essential.