Retail Sales & Service Specialist

Starhub Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

StarHub Ltd. in Singapore is seeking an Executive to assist customers in selecting our products and services, explain promotional packages, and handle feedback with a service-oriented approach. You will also support in-store housekeeping and ensure smooth daily operations.

The role requires a minimum of 1 year retail experience, good IT skills to navigate sales and service systems, and excellent communication. Weekend and public holiday shifts are part of a 5-day roster.

Qualifications

• GCE A/O/N level with minimum 1 year related working experience.
• IT savvy, to navigate sales & service systems.
• Excellent communication and interpersonal abilities.
• Able to work retail shift hours including weekends and public holidays.
• Able to commit to a 5-day workweek based on roster.

Responsibilities

• Assist customers in the selection of StarHub's products and services
• Introduce and explain the various promotional and service packages available
• Attend to customers' requests and feedback in the most efficient and service-oriented manner
• Assist with housekeeping duties in the retail store

Skills

Customer service

Communication

IT literacy

Retail sales

Teamwork

Education

GCE A/O/N level

Tools

POS systems

Job description

StarHub Ltd. in Singapore is seeking an Executive to assist customers in selecting our products and services, explain promotional packages, and handle feedback with a service-oriented approach. You will also support in-store housekeeping and ensure smooth daily operations.

The role requires a minimum of 1 year retail experience, good IT skills to navigate sales and service systems, and excellent communication. Weekend and public holiday shifts are part of a 5-day roster.