Retail Sales Associate, Kate Spade (Multiple Locations)

COACH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Kate Spade New York in Singapore seeks a customer-focused retail associate to drive sales and deliver exemplary service. You will represent the Kate Spade brand, engage with customers, and contribute to store productivity while maintaining an energetic presence on the sales floor.

The successful candidate will be passionate about fashion retail, possess excellent communication skills, and adapt to a flexible work schedule including nights, weekends and holidays.

Qualifications

• Excellent client service and communication skills.
• Comfortable with flexible work schedule including nights, weekends and holidays.
• Passenger? no — suitable for fashion retail and service industry.
• Retail experience may be considered for a senior position.

Responsibilities

• Contribute to achieving store goals in sales, productivity, and service by utilizing selling skills and service training.
• Meet store sales and productivity goals and deliver service that meets or exceeds expectations.
• Represent Kate Spade to the consumer, act as brand ambassador, and ensure customer needs are consistently exceeded.
• Leverage proficiency to tailor approach to different customers and build long-term relationships.
• Participate as a team member and encourage the team to meet and exceed performance standards.

Skills

Customer service

Communication

Sales skills

Team player

Fashion retail

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose:

Contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Kate Spade to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

The successful individual will leverage their proficiency to...

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
  Tailor approach to different customers by reading cues
• Build long-term relationships with clients, such as loyalty program (Clienteling)
• Services all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
• Participates as a team member and encourages team to meet and exceed performance standards
• Consistently uses Kate Spade Communication tools to remain informed of individual performance, store performance and company information.

The accomplished individual will possess...

• Individual who are passionate about fashion retail and service industry are welcome to apply.
• Individual with retail experience may be considered for senior position.
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays