Retail Sales Associate – Customer Experience

Crocs; Singapore; On-site; SGD 15,000 - 18,000; Part time

Job summary

Crocs in Singapore is seeking a Retail Associate to deliver outstanding customer service and support store operations. You will learn across departments, assist with consumer service, product knowledge, visual presentation and stock room management, and handle POS duties in a fast-paced retail setting.

We seek energetic individuals aged 16+, with at least O Level, 1–2 years retail experience, fluent English, and willingness to rotate shifts including nights and weekends.

Qualifications

• Must be 16 years or older.
• Hold at least O Level or above.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; knowledge of other languages is a plus.
• Willing to work on a rotational shift basis, including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency in Word, Excel and Email and able to operate retail POS system.

Responsibilities

• Deliver outstanding service to our consumers using our CROCS service model.
• Contribute to an enjoyable team environment with ideas and concerns.
• Learn and assist in various departments including consumer service, product knowledge, visual presentation and stock room management.
• Support daily retail operations: POS management, stock replenishment, pricing and promotions, loyalty programs, cleanliness, and recovery standards.
• Lead by example and collaborate with Store Management to improve KPIs through sales-driven techniques.
• Adhere to Asset Protection policies including shortage prevention, inventory control, and compliance procedures.

Skills

Customer service

Communication

Flexibility

Teamwork

Retail operations

Education

O Level

Tools

POS system

MS Excel

MS Word

Job description

Crocs in Singapore is seeking a Retail Associate to deliver outstanding customer service and support store operations. You will learn across departments, assist with consumer service, product knowledge, visual presentation and stock room management, and handle POS duties in a fast-paced retail setting.

We seek energetic individuals aged 16+, with at least O Level, 1–2 years retail experience, fluent English, and willingness to rotate shifts including nights and weekends.