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Premium Chocolate Shop at Changi Airport offers a customer-facing role focusing on selling products and delivering excellent service. The team handles walk-ins and phone inquiries, contacts customers for follow-ups, and resolves service issues while processing invoicing and packing duties.
The boutique maintains high housekeeping standards and provides transport to the location. 5 days a week with rotating shifts, including early morning and late evening hours.
Premium Chocolate Shop
5 days (44hour rotating shift)
Operation hours:5.30am-3.30pm, 3pm-1am
Location:Changi Airport (Transport provided)
Interact with customers to sell products and provide customer service
Generate new businesses (Walk Ins or / and Phone enquiries)
To contact customers and perform after sales services
Respond to service challenges, e.g. handling customer queries and / or complaints
Provide supporting activities; i.e. invoicing, packing
Maintain housekeeeping standards at the Boutique